System Administrator or Senior - Telecommunications

idahopowercompany; Boise (ID); Hybrid; USD 97.000 - 140.000; Vollzeit

Zusammenfassung

Idaho Power in Boise, Idaho, is seeking a Telecommunications System Administrator or Senior to join our Information Technology team. The role analyzes, installs, configures, upgrades, tests, and maintains software and hardware in support of business processing requirements across voice platforms, cloud services, and related systems.

It also provides technical support when issues are not resolved by the IT Service Desk.

Qualifikationen

• Bachelor's degree in a related field or equivalent experience
• 2+ years of technology administration experience
• Preferred: 3+ years of voice-related technology administration experience, Cisco CCNA Collaboration

Aufgaben

• Analyze, install, configure, upgrade, test, document, monitor and maintain software and hardware supporting business processing requirements
• Provide advanced level support for systems including troubleshooting, performance, monitoring, cost-benefit, security and licensing analysis
• Participate in the development and execution of technology strategies to support organizational activities

Kenntnisse

Problem solving

Interpersonal skills

Verbal and written communication

Planning and organizing

Teamwork

Ausbildung

Bachelor's degree in related field

Bachelor's degree in computer science or related field

Tools

Cisco Call Manager

Webex Calling

Jobbeschreibung

Application Deadline: 10/29/2026 at 11:59 pm Mountain Time

# of Positions: 1

Job Type: Regular

Job End Date:

Exemption Status:

Exempt

Pay Range:

$96,595.20 - $140,108.80

Minimum Age Requirement:

Job Description

Idaho Power - located in vibrant Boise, Idaho - is looking for a Telecommunications System Administrator or Senior to join our Information Technology team. It's an exciting time to work for Idaho Power. Our work plays a critical role in communities we serve across Idaho and Oregon, and we're working hard to provide our customers with the safe, reliable, affordable energy they depend on. While this position is based at Idaho Power's downtown Boise location, we offer both flexible schedules and the opportunity to work up to 40% remote per week.

What does a Telecommunications System Administrator or Senior do for us?

Under supervision, System Administrators analyze, install, configure, upgrade, test, document, monitor, and maintain software and hardware in support of business processing requirements. Systems they support may include cloud services, telephone carriers and voice gateways, recording systems, server hardware, software, security tools, monitoring tools, application servers, integration servers, and other departmental or enterprise applications or systems. Basic programming, scripting proficiency and API integration concepts. They provide technical support for problems not resolved by the Integrated Operations Center or the IT Service Desk.

In addition, Senior System Administrators participate in the development and execution of technology strategies to support organizational activities and direction. They provide advanced level support for systems including troubleshooting, performance, monitoring, cost-benefit, security, and licensing analysis. Testing strategies, including functional, integration, regression, and user acceptance testing.

A COMPETITIVE CANDIDATE WILL HAVE

• Knowledge of:
  • Installation, configuration, upgrade, test, document, monitor and maintain software and hardware of multiple voice technology platforms
  • Emergency 911 (E911) systems
  • Voice Recording systems
  • Configuration of Cloud (SaaS) based telecommunications
• Skills in:
  • Problem solving
  • Strong interpersonal skills
  • Verbal and written communication, including effective listening
  • Planning and organizing
• Ability to:
  • Work proactively in a team environment with minimum supervision
  • Accept responsibility and complete tasks in a timely manner
  • Interact effectively with both technical and non-technical personnel
  • Adapt to new situations
  • Maintain a positive, customer-focused attitude

MINIMUM REQUIREMENTS

• System Administrator
  • Education:
    • Bachelor's degree in a related field
    • OR
    • An equivalent combination of relevant education and experience
  • Preferred:
    • Bachelor's degree in computer science, computer information systems, or a related field
  • Experience:
    • 2 or more years of relevant technology administration experience
    • Preferred:
      • 3 or more years of relevant voice-related technology administration experience
      • Cisco Call Manager and Webex Calling Experience
  • Licenses & Certifications:
    • Valid driver's license with an acceptable driving record based on driving requirements for the position
    • Preferred: Certification relevant to position, such as Cisco CCNA Collaboration
• Senior System Administrator
  • Education:
    • – Bachelor's degree in computer science, computer information systems, or equivalent field
    • OR
    • – An equivalent combination of relevant education and experience
  • Preferred:
    • Bachelor's degree in computer science, computer information systems, or a related field
  • Experience:
    • – 5 or more years of professional technology administration experience
    • Preferred:
      • o 8 or more years of experience in a corporate multi-platform technology environment
  • Licenses & Certifications:
    • – Valid driver's license with an acceptable driving record based on driving requirements for the position
    • Preferred: Certification relevant to position, such as Cisco CCNA Collaboration

PHYSICAL REQUIREMENTS

This position requires working at a desk/computer for extended periods of time. It requires the use of office equipment, fine motor skills including typing on the computer, dialing phones, filing paper, and working in close proximity to other people. There may be occasional lifts of no more than 10 lbs. The above is a summary of the primary essential functions of the position. This job may require the performance of additional tasks assigned by company leaders or management. Questions regarding job requirements or accommodation requests should be directed to Human Resources.

ADDITIONAL INFORMATION

Works with regular guidance in own area of knowledge. Solves a ran