System Administrator Level 2 — Remote, Cloud & Windows

Independent Software, Inc.; Maryland; On-site; USD 85,000 - 115,000; Full time

Benefits offered by this job

Ongoing training and mentorship

Generous benefits

Work-life balance

Job summary

Independent Software, Inc. is looking for a System Administrator Level 2 to provide advanced technical support for IT systems in Maryland. The role involves troubleshooting complex hardware, software, and network issues while supporting users globally.

The ideal candidate will mentor junior team members, maintain operational excellence, and assist in cloud infrastructure support. Applicants must hold relevant certifications and possess an active TS SCI clearance.

Qualifications

• 15+ years of experience providing enterprise desktop, server, and systems administration support.
• Strong troubleshooting skills for hardware, software, networking, and operating systems.
• Experience mentoring junior personnel.

Responsibilities

• Provide advanced technical support for IT systems and users.
• Diagnose and resolve complex technical issues.
• Support cloud infrastructure and assist users remotely.

Skills

Troubleshooting hardware and software

Network administration

Customer service skills

Remote desktop technologies

Cloud infrastructure support

Education

High School Diploma or GED

Bachelor's degree

Job description

Independent Software, Inc. is looking for a System Administrator Level 2 to provide advanced technical support for IT systems in Maryland. The role involves troubleshooting complex hardware, software, and network issues while supporting users globally.

The ideal candidate will mentor junior team members, maintain operational excellence, and assist in cloud infrastructure support. Applicants must hold relevant certifications and possess an active TS SCI clearance.