System Administrator Level 2

IntelliGenesis; Corridor North (MD); On-site; USD 114,000 - 164,000; Full time

Job summary

IntelliGenesis is seeking a senior IT systems engineer to support implementation, troubleshooting and maintenance of IT systems. The role involves managing IT infrastructure, day-to-day operations, monitoring, and problem resolution for a range of devices and networks.

The ideal candidate has 10 years SA experience in similar projects or 5 extra years substituting for a degree, with a technical Bachelor's degree. Must hold US citizenship and TS/SCI with polygraph.

Qualifications

• Must be a U.S. Citizen.
• TS/SCI with polygraph required.
• Ten (10) years experience as a SA in programs and contracts of similar scope, type, and complexity is required.
• Bachelor’s degree in a technical discipline from an accredited college or university is required.
• Five (5) years of additional SA experience on projects with similar software processes may be substituted for a bachelor’s degree.
• Linux
• MongoDB
• AWS - Cloud exp
• Kubernetes
• Terraform
• Ansible

Responsibilities

• Provides support for implementation, troubleshooting and maintenance of IT systems.
• Manages IT system infrastructure and related processes.
• Supports day-to-day operations, monitoring and problem resolution for client/server/storage/network devices, mobile devices, etc.
• Provides Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution.
• Supports escalation communications of status to agency management and internal customers.
• Supports the dispatch system and hardware problem resolution.
• Configures and manages UNIX and Windows operating systems and installs/loads OS software, troubleshoots, maintains integrity and configures network components and OS upgrades.

Skills

Linux

MongoDB

AWS Cloud

Kubernetes

Terraform

Ansible

US Citizenship

TS/SCI with polygraph

Education

Bachelor's degree in a technical discipline

Job description

Responsibilities:

• Provides support for implementation, troubleshooting and maintenance of Information Technology (IT) systems.
• Manages IT system infrastructure and any processes related to these systems.
• Provides support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc.
• Provides Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification,
  diagnosis and resolution of problems.
• Provides support for the escalation and communication of status to agency management and internal customers.
• Provides support for the dispatch system and hardware problems and remains involved in the resolution process.
• Configures and manages UNIX and Windows operating systems and installs/loads operating system software, troubleshoots, maintains integrity and configures network components along with implementing operating systems enhancements to improve reliability and performance.

Required Skills:

• Must be a U.S. Citizen
• TS/SCI with polygraph required
• Ten (10) years experience as a SAin programs and contracts of similar scope, type, and complexity is required. Bachelor’s degree in a technical disciplinefrom an accredited college or university is required. Five (5) years of additional SA experience on projects with similar software processes may be substituted for a bachelor’s degree.
• Linux
• MongoDB
• AWS - Cloud exp
• Kubernetes
• Terraform
• Ansible

Compensation Range:114,378.56 - 164,378.56

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Compensation ranges encompass a total compensation package and are a general guideline only and not intended as a guaranteed and/or implied final compensation or salary for this job opening. Determination of official compensation or salary relies on several different factors including, but not limited to: level of position, complexity of job responsibilities, geographic location, candidate’s scope of relevant work experience, educational background, certifications, contract-specific affordability, organizational requirements and alignment with local market data.

Our compensation includes other indirect financial components designed to support employees’ total well-being, which should be considered when evaluating our competitive benefits package. These monetary benefits include medical insurance, life insurance, disability, paid time off, maternity/paternity leave, 401(k) company match, training/education reimbursements and other work/life programs.

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IntelliGenesis is committed to providing equal opportunity to all employees and applicants for employment. The Company is an Equal Opportunity Employer (EOE), and as such, does not tolerate discrimination, retaliation, or harassment of its employees or applicants based upon race, color, religion, gender, sexual orientation, national origin, age, genetic information, disability, or any other protected characteristic under local, state, or federal law in any employment practice. Such employment practices include, but are not limited to: hiring, promotion, demotion, transfer, recruitment, or recruitment advertising, selection, disciplinary action layoff, termination, rates of pay, or other forms of compensation and selection of training.

IntelliGenesis is committed to the fair and equal employment of individuals with disabilities. It is the Company’s policy to reasonably accommodate qualified individuals with disabilities unless the accommodation would impose an undue hardship on the organization. In accordance with the Americans with Disabilities Act (ADA) as amended, reasonable accommodations will be provided to qualified individuals with disabilities, when such accommodations are necessary, to enable them to perform the essential functions of their jobs or to enjoy the equal benefits and privileges of employment. This policy applies to all applicants for employment and all employees.