System Administrator, Intermediate

Naval Nuclear Laboratory (FMP); Town of Niskayuna (NY); On-site; USD 71,000 - 109,000; Full time

Benefits offered by this job

Health, Dental, Vision & Voluntary

Disability, Life & Accident Insurance

401(k) Savings program

Employee Assistance Program (EAP)

Job summary

Naval Nuclear Laboratory is seeking a System Administrator to support IT services across Exchange, Skype for Business, and Office 365 environments. The role involves server, network, and scripting work, with collaboration across internal customers and IT peers to ensure reliable operations.

The ideal candidate will have 2+ years of related experience with a bachelor's degree or 1+ year with a master's, strong communication skills, and a broad understanding of infrastructure and security policies.

Qualifications

• Bachelor's degree from an accredited college or university and a minimum of 2 years of relevant experience; or
• Master's degree from an accredited college or university in a related field and a minimum of 1 year of relevant experience.

Responsibilities

• Exchange Administration: Support Exchange Server administration tasks, including user mailbox management and troubleshooting email issues.
• Skype for Business: Help manage the Skype for Business deployment, configuration, and troubleshooting.
• Office 365 Administration: Assist with the setup, configuration, and management of Office 365 services.
• General IT Support: Provide first-line support to end-users, addressing technical issues and escalating as needed.
• Lifecycle Management: Planning and managing the product lifecycles of existing and new implementations, including applying periodic operating system and application patches.
• Documentation: Thoroughly documenting and maintaining processes, procedures, knowledge base articles, configurations and test plans.
• Security: Ensure compliance to security policy and procedures.

Skills

Verbal and written communication

Team collaboration

Troubleshooting

Multitasking

Independent and collaborative work

Education

Bachelor's degree in related field

Master's degree in related field

Tools

Exchange Server

Skype for Business

Office 365

Job description

Working at the Naval Nuclear Laboratory we foster pride in belonging to an organization whose culture is made up of these core values: Trust, Empowerment, and Collaboration. Our company promotes a positive culture while ensuring the safety and reliability of our nation's naval nuclear reactors, and training the Sailors who operate those reactors in the U.S. Navy's submarines and aircraft carrier Fleets.

Job Description

The Naval Nuclear Laboratory (NNL) is seeking a motivated and detail-oriented System Administrator to join the Information Technology (IT) team and contribute to our mission of providing exceptional IT services. The role of the System Administrator requires abroad understanding of technology including server, network, application and scripting skills. The successful candidate will work in a technically diverse environment on a team responsible for supporting and maintaining our Microsoft Exchange, Skype and Office365 environments. This individual will collaborate with internal customers and technical IT colleagues to ensure the smooth operation of assigned systems utilized across the Program.

Responsibilities include:

• Exchange Administration: Support Exchange Server administration tasks, including user mailbox management and troubleshooting email issues. Assist in monitoring and maintaining Exchange Server performance and availability.
• Skype for Business: Help manage the Skype for Business deployment, configuration, and troubleshooting. Provide support for Skype for Business-related issues, including connectivity and user account issues.
• Office 365 Administration: Assist with the setup, configuration, and management of Office 365 services. Support users with Office 365 applications, including Teams, SharePoint, and OneDrive.
• General IT Support: Provide first-line support to end-users, addressing technical issues and escalating as needed.
• Lifecycle Management: Planning and managing the product lifecycles of existing and new implementations, including applying periodic operating system and application patches.
• Documentation: Thoroughly documenting and maintaining processes, procedures, knowledge base articles, configurations and test plans.
• Security: Ensure compliance to security policy and procedures.

Required Combination Of Knowledge And Skill

• Bachelor's degree from an accredited college or university and a minimum of 2 years of relevant experience; or
• Master's degree from an accredited college or university in a related field and a minimum of 1 year of relevant experience.

Preferred Skills

• Previous experience providing user support and system administration of Office365.
• Demonstrated system administration experience with Microsoft Exchange Server and Skype for Business.
• Demonstrated ability in both verbal and written forms of communication with colleagues in a teaming environment.
• Broad knowledge of infrastructure (network and servers), services and security policies.
• Strong troubleshooting and problem resolution skills.
• Ability to work on multiple task assignments simultaneously while maintaining accuracy on all work efforts.
• Ability to work both independently and collaboratively with technical and non-technical teams.

Compensation And Benefits

• Health, Dental, Vision & Voluntary Benefits
• Disability, Life & Accident Insurance
• 401(k) Savings program & Capital Accumulation Plan
• Personal & Medical Time Off
• Paid Parental Leave
• Flexible Work Schedules
• Tuition Assistance for Eligible Employees
• Student Debt Benefit Personal Time Off Sell Program
• Employee Assistance Program (EAP)
• Wellness Program
• Visit us online to view all NNL benefits!

Pay Range

$70,900.00 - $108,500.00 annually

Salary information provided is a general guideline only. Annual salary is based upon candidate experience and qualifications, as well as market and business considerations.

The Naval Nuclear Laboratory is operated for the U.S. Department of Energy (DOE) by Fluor Marine Propulsion, LLC (FMP), a wholly owned subsidiary of Fluor Corporation. Naval Nuclear Laboratory personnel are FMP employees who work at four DOE facilities: Bettis Atomic Power Laboratory, Knolls Atomic Power Laboratory, Kenneth A. Kesselring Site, and Naval Reactors Facility, and at the U.S. Department of Defense-owned Nuclear Power Training Unit-Charleston. FMP employees also have an established presence at numerous shipyards and vendor locations. For nearly 70 years, the Naval Nuclear Laboratory has developed advanced nuclear propulsion technology, provided technical support, and trained world-class nuclear operators to ensure the safe and reliable operation of our nation's submarine and aircraft carrier Fleets. The Naval Nuclear Laboratory is a national asset solely dedicated to the Naval Nuclear Propulsion Program. We rely on the dedication and innovation of our nearly 8000 engineers, scientists, technicians, and support personnel.

All candidates must be U.S. citizens. Applicants selected will be subject to a Federal background investigation and must meet eligibility requirements for access to classified matter. FMP is a government contractor and maintains a drug free workplace and workforce. All candidates must be able to pass a drug test in compliance with FMP company policy and 10 CFR 707. Marijuana is a Federal Schedule I controlled substance and illegal under Federal Law. Therefore, FMP is required to test for marijuana.

Fluor Marine Propulsion, LLC is an Equal Opportunity Employer, including disability/vets. All qualified applicants will receive consideration for employment without regard to race, color, age, sex, religion, national origin, disability, veteran status, genetic information, or any other criteria protected by federal, state, or local law.