System Administrator II - Enterprise & Cloud (TS/SCI)

Independent Software; Corridor North (MD); Hybrid; USD 80,000 - 110,000; Full time

Benefits offered by this job

Competitive compensation

Generous benefits

Ongoing training and mentorship

Job summary

Independent Software, located in Corridor North, Maryland, is searching for a System Administrator Level 2 to provide advanced technical support for enterprise systems. The role involves troubleshooting, supporting users globally, and maintaining IT systems.

Ideal candidates will have extensive experience in system administration, particularly in hardware/software troubleshooting and remote user support. A Bachelor's degree or significant relevant experience is required, along with the ability to work a scheduled shift from Wednesday to Sunday.

Qualifications

• 15 years relevant experience or 10 years with a Bachelor's degree.
• Ability to troubleshoot complex systems and provide technical support.
• Experience mentoring junior personnel.

Responsibilities

• Provide advanced technical support for enterprise systems.
• Diagnose and resolve complex technical issues.
• Support users across diverse locations.

Skills

Hardware troubleshooting

Software troubleshooting

Networking skills

Windows operating systems

Customer service

Education

High School Diploma or GED

Bachelor's degree

Tools

Remote desktop technologies

Desktop mirroring applications

Cloud infrastructure

Job description

Independent Software, located in Corridor North, Maryland, is searching for a System Administrator Level 2 to provide advanced technical support for enterprise systems. The role involves troubleshooting, supporting users globally, and maintaining IT systems.

Ideal candidates will have extensive experience in system administration, particularly in hardware/software troubleshooting and remote user support. A Bachelor's degree or significant relevant experience is required, along with the ability to work a scheduled shift from Wednesday to Sunday.