System Administrator II - Enterprise & Cloud (TS/SCI)

Independent Software, Inc.

Annapolis (MD)

On-site

USD 75,000 - 95,000

Full time

14 days+

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Benefits offered by this job

Ongoing training and mentorship
Competitive compensation
Generous benefits
Work-life balance

Job summary

Independent Software, Inc. is seeking a System Administrator Level 2 to provide advanced technical support for enterprise environments. The successful candidate will troubleshoot complex issues and provide both remote and hands-on support while mentoring junior team members.

The role requires strong skills in troubleshooting and customer service, as well as a deep understanding of Windows environments and cloud infrastructure. Join us to support critical national security missions and enjoy competitive benefits.

Qualifications

  • Strong experience in enterprise desktop, server, and systems administration support.
  • Ability to investigate technical problems and implement effective solutions.
  • Strong understanding of cloud infrastructure and remote support technologies.

Responsibilities

  • Provide advanced technical support for network, desktop, server, and systems hardware.
  • Diagnose and resolve complex technical issues.
  • Support cloud infrastructure and Help Desk incidents.

Skills

Troubleshooting skills
Customer service
Communication skills
Mentoring junior personnel

Education

Bachelor's degree or High School Diploma with 15 years experience

Tools

Remote desktop technologies
Windows operating systems
Help Desk applications

Job description

Independent Software, Inc. is seeking a System Administrator Level 2 to provide advanced technical support for enterprise environments. The successful candidate will troubleshoot complex issues and provide both remote and hands-on support while mentoring junior team members.

The role requires strong skills in troubleshooting and customer service, as well as a deep understanding of Windows environments and cloud infrastructure. Join us to support critical national security missions and enjoy competitive benefits.

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