System Administrator (52710)

GAP Solutions, Inc.; Bethesda, Northern (MD, KY); Hybrid; USD 100,000 - 115,000; Full time

Job summary

GAP Solutions, Inc. at NIH National Institute of Allergy and Infectious Diseases on the NIH Main Campus in Bethesda, MD seeks an experienced System Administrator III to support enterprise SaaS operations and AWS cloud management.

You will onboard SaaS platforms, manage IAM, assist with SAML/OIDC tokens, and troubleshoot web apps while ensuring security compliance and documentation.

Qualifications

• High school diploma or GED is required.
• 6+ years of system administration experience.
• 2–4 years onboarding SaaS systems.
• 2–4 years Identity and Access Management experience.
• 2–4 years with SAML tracer, SAML decoder, SSO tokens, and SSO certificates.
• 2–4 years of AWS cloud management experience.
• 2–4 years of experience with AWS services (EC2, RDS, CloudWatch, CloudFormation, Route 53).
• Ability to obtain Public Trust clearance or other security clearance.

Responsibilities

• Provide SaaS onboarding and administration for enterprise systems.
• Manage identity and access controls across platforms.
• Support authentication integrations, including SAML and OIDC.
• Troubleshoot web-based applications and monitor system performance.
• Maintain system documentation, security compliance, and continuity.
• Collaborate with cross-functional teams to improve reliability.

Skills

System administration

SaaS onboarding

Identity & Access

SAML/OIDC

AWS cloud

EC2

Networking basics

Troubleshooting

Public Trust eligibility

Education

High School Diploma/GED

Tools

SAML tracer

SAML decoder

AWS CLI

Job description

# System Administrator (52710)Hot JobNational Institutes of Health (NIH) - Main Campus/Bethesda - Bethesda, MD 20892## OverviewSalary Range$100,000.00 - $115,000.00 Salary/yearLevelExperiencedPosition TypeFull TimeJob ShiftDayEducation LevelHigh School Diploma/GED or EquivalentTravel PercentageNoneCategoryInformation Technology## Description**Position Objective:** Provide services as a System Administrator III in support of the overall functions of the National Institutes of Health (NIH), National Institute of Allergy and Infectious Diseases (NIAID).**Duties and Responsibilities:*** Support enterprise cloud and SaaS operations by onboarding and administering SaaS platforms, managing identity and access controls, and performing routine system troubleshooting.* Apply foundational knowledge of AWS services and cloud administration to maintain secure, reliable system environments.* Support authentication and authorization integrations, including SAML and OIDC, to ensure seamless user access across applications.* Troubleshoot web based applications, monitor system performance, and assist in maintaining system documentation, security compliance, and operational continuity.* Collaborate with cross functional teams to resolve issues and enhance system reliability.## Qualifications**Basic Qualifications:*** HS diploma or GED* 6 or more years of system administration experience required* 2–4 years of experience with onboarding SaaS systems* 2–4 years of experience with Identity and Access Management* 2–4 years of experience with SAML tracer, SAML decoder, SAML or OIDC tokens, and SSO certificates* 2–4 years of experience with AWS cloud management and administration* 2–4 years of experience with AWS services (EC2, RDS, CloudWatch, CloudFormation, SNS, Route 53, Backup, etc.)* 2+ years of experience troubleshooting web based application issues* Knowledge of network fundamentals, including DNS, subnetting, firewalls, IP addressing, or CIDR* Ability to obtain Public Trust clearance or other applicable security clearance.**Preferred Qualifications:*** Experience with SaaS products supporting: – Document Management – Electronic Common Technical Document (eCTD) Management Systems – Quality Management Systems – Clinical Data Systems – Trial Master File Systems – Electronic Lab Notebooks – Specimen Management Systems* Experience with scripting and automation* Experience with security vulnerability remediation* Knowledge of Computer Systems Validation principles (IQ, OQ, PQ)* AWS Certification\\*This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required by this position. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.GAP Solutions provides reasonable accommodations to qualified individuals with disabilities. If you need an accommodation to apply for a job, email us at [e-mail]. You will need to reference the requisition number of the position in which you are interested. Your message will be routed to the appropriate recruiter who will assist you. Please note, this email address is only to be used for those individuals who need an accommodation to apply for a job. Emails for any other reason or those that do not include a requisition number will not be returned.Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by law.