System Administrator

GAP SOLUTIONS INC; Bethesda (MD); On-site; USD 95,000 - 130,000; Full time

Job summary

GAP Solutions INC is seeking a System Administrator III to support NIH/NIAID by managing SaaS platforms, IAM controls, and cloud services from our Bethesda, MD site.

Key duties include onboarding SaaS solutions, integrating SSO/SAML, troubleshooting web apps, and maintaining security and operational continuity across enterprise environments.

Qualifications

• Requires HS diploma or GED.
• 6+ years in system administration.
• 2–4 years onboarding SaaS systems.
• 2–4 years IAM experience.
• 2–4 years SAML/OIDC tokens and SSO certs.
• 2–4 years AWS cloud management and administration.
• 2+ years troubleshooting web apps.

Responsibilities

• Onboard and administer SaaS platforms; manage identity and access controls.
• Troubleshoot and monitor enterprise systems; maintain documentation and security compliance.
• Support authentication integrations (SAML/OIDC) for seamless access across apps.
• Assist with system reliability, performance, and operational continuity.

Skills

System administration

IAM

SAML / OIDC

SSO certificates

Cloud services administration

Troubleshooting

Networking basics

Education

HS diploma or GED

Tools

AWS

EC2

RDS

CloudWatch

CloudFormation

Route 53

Job description

Position Objective: Provide services as a System Administrator III in support of the overall functions of the National Institutes of Health (NIH), National Institute of Allergy and Infectious Diseases (NIAID).Duties and Responsibilities:Support enterprise cloud and SaaS operations by onboarding and administering SaaS platforms, managing identity and access controls, and performing routine system troubleshooting.Apply foundational knowledge of AWS services and cloud administration to maintain secure, reliable system environments.Support authentication and authorization integrations, including SAML and OIDC, to ensure seamless user access across applications.Troubleshoot web based applications, monitor system performance, and assist in maintaining system documentation, security compliance, and operational continuity.Collaborate with cross functional teams to resolve issues and enhance system reliability.Basic Qualifications:HS diploma or GED6 or more years of system administration experience required2–4 years of experience with onboarding SaaS systems2–4 years of experience with Identity and Access Management2–4 years of experience with SAML tracer, SAML decoder, SAML or OIDC tokens, and SSO certificates2–4 years of experience with AWS cloud management and administration2–4 years of experience with AWS services (EC2, RDS, CloudWatch, CloudFormation, SNS, Route 53, Backup, etc.)2+ years of experience troubleshooting web based application issuesKnowledge of network fundamentals, including DNS, subnetting, firewalls, IP addressing, or CIDRAbility to obtain Public Trust clearance or other applicable security clearance.Preferred Qualifications:Experience with SaaS products supporting:– Document Management– Electronic Common Technical Document (eCTD) Management Systems– Quality Management Systems– Clinical Data Systems– Trial Master File Systems– Electronic Lab Notebooks– Specimen Management SystemsExperience with scripting and automationExperience with security vulnerability remediationKnowledge of Computer Systems Validation principles (IQ, OQ, PQ)AWS Certification*This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required by this position.To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.GAP Solutions provides reasonable accommodations to qualified individuals with disabilities. If you need an accommodation to apply for a job, email us at [e-mail]. You will need to reference the requisition number of the position in which you are interested. Your message will be routed to the appropriate recruiter who will assist you. Please note, this email address is only to be used for those individuals who need an accommodation to apply for a job. Emails for any other reason or those that do not include a requisition number will not be returned.Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by law.