System Administrator 2

Mbi Llc; Salem, Northern (VA, KY); On-site; USD 70,000 - 110,000; Full time

Job summary

Mbi Llc in United States is seeking a systems administrator to support, provision, and optimize our IT infrastructure. You will install servers, monitor hardware and software, and maintain security and backups across VMware ESXi, Windows Server, and Linux environments.

This role requires hands-on experience, independent judgment, and the ability to work with diverse teams. You will handle incident resolution, patching, user administration, and ongoing capacity planning to ensure reliable

Qualifications

• Experience providing IT customer support and service.
• Experience in service ticket management.
• Proficient in desktop application support.
• Proficient in documentation and asset management.
• Hardware support for desktops and laptops.
• Experience with server maintenance is a plus.
• Network support experience is a plus.
• IT process management experience is a plus.

Responsibilities

• Install and configure servers and related hardware according to standards and project requirements.
• Perform daily system monitoring, verifying the integrity and availability of all hardware, server resources and processes; review logs and backups.
• Monitor security and identify intrusions; apply OS patches and upgrades regularly.
• Verify daily backups and ensure data is stored safely; manage file archival and purge as needed.
• Create, change, and delete user accounts; provide Tier III/other support as requested by stakeholders.
• Coordinate with impacted constituencies and troubleshoot hardware or software failures.
• Maintain and update operating procedures; support capacity planning with performance reporting.
• Maintain data center environmental and monitoring equipment and perform performance tuning and hardware upgrades.

Skills

IT Customer Support/Service

Service Ticket Management

Desktop Application Support

Documentation Support

Desktop/Laptop Hardware Support

Server Maintenance

Network Support

IT Process Management

Job description

- Familiar with standard concepts, practices, and procedures within a particular field. Relies on limited experience and judgment to plan and accomplish goals.

- A certain degree of creativity and latitude is required. Works under limited supervision with considerable latitude for the use of initiative and independent judgment.

- Systems administration engineering and provisioning, operations and support, maintenance and research and development to ensure continual innovation.

- Install new / rebuild existing servers and configure hardware, peripherals, services, settings, directories, storage, etc.in accordance with standards and project/operational requirements.

- Perform daily system monitoring, verifying the integrity and availability of all hardware, server resources, systems and key processes, reviewing system and application logs, and verifying completion of scheduled jobs such as backups.

- Perform regular security monitoring to identify any possible intrusions.

- Perform/verify daily backup operations, ensuring all required file systems and system data are successfully backed up to the appropriate media/network location.

- Perform regular file archival and purge as necessary. Create, change, and delete user accounts per request.

- Provide Tier III/other support per request from various constituencies. Investigate and troubleshoot issues. Diagnose and recover from hardware or software failures. Coordinate and communicate with impacted constituencies.

- Apply OS patches and upgrades on a regular basis, and upgrade administrative tools and utilities. Configure / add new services as necessary.

- Maintain operational, configuration, or other procedures. Perform periodic performance reporting to support capacity planning.

- Perform ongoing performance tuning, hardware upgrades, and resource optimization as required. Configure CPU, memory, and disk partitions as required. Maintain data center environmental and monitoring equipment.

- Upgrade and configure system software or Asset Management applications per project or operational needs.

- Experience with VMware ESXi 7.x (or higher),Microsoft Windows Server (2016, 2019,2022, 2025), and Linux environments preferred.

Fill the skill matrix below:

Skill

Amount

Candidate's No. of years of experience

IT Customer Support/Service

Required

5

Service Ticket Management

Required

2

Desktop Application Support

Required

2

Documentation Support

Required

2

Desktop/Laptop Hardware Support

Required

2

Server Maintenance

Nice to have

2

Network Support

Nice to have

2

IT Process Management

Nice to have

2