System Administrator

22nd Century Technologies Inc.; Orlando (FL); Remote; USD 90,000 - 130,000; Full time

Job summary

22nd Century Technologies Inc. is seeking three Advanced Level Systems Administrators for a full-time remote role based in the USA, with one position available for a Florida resident within 49 miles of Orlando.

Candidates should have a Bachelor’s degree (or equivalent experience) and multiple certifications, including RHCSA, Windows Server Hybrid Administrator, NCP-MCI, and Network+. The role focuses on maintaining enterprise-class server environments and providing technical support to end-users

Qualifications

• Bachelor's degree in computer science, Information Systems, or another related field. Or equivalent work experience.
• Microsoft Certified: Windows Server Hybrid Administrator
• Red Hat Certified System Administrator (RHCSA) certification
• CompTIA Network + certification
• Nutanix Certified Professional – Multi-cloud Infrastructure (NCP-MCI)
• A minimum of 5 years of IT work experience.
• Five to seven years' experience in maintaining routers, switches, or wireless devices.
• Experience deploying and maintaining Microsoft operating systems experience, preferable in 2016-2022.
• Experience deploying and maintaining Linux operating systems, preferable in RHEL8.
• Experience supporting and maintaining Microsoft SQL Server.
• Experience supporting and maintaining MySQL

Responsibilities

• Administer server systems to ensure their continued operations through physical inspection and proactive review of application logs and system consoles
• Research warnings, errors, and reported issues to determine the root cause, prepare action plans, participate in peer reviews, and document, test, and implement solutions
• Work to revise and streamline processes as needed
• Respond to requests and incidents in the designated queue of the problem management system
• Coordinate support and repair efforts with vendors and on-site personnel
• Implement new server systems according to documented plans and published change control processes
• Provide mentorship and training to technicians and promote an atmosphere of knowledge-sharing
• Document new processes and update existing documentation
• Develop recommendations for enhancing approaches for support services
• Develop and manage effective working relationships with other departments, groups, and personnel
• Design and plan implementations of projects based on customer requirements, best practices, and vendor recommendations
• Provide a minimum of bi-weekly status report updates for current projects
• Meet professional obligations through efficient work habits such as, meeting deadlines, honoring schedules, coordinating resources and meetings in an effective and timely manner, and demonstrating respect for others
• All work responsibilities are subject to having performance goals and/or targets established

Skills

Interpersonal skills

Customer service

Verbal communication

Written communication

Server systems support

Troubleshooting

Initiative

Judgment

Business acumen

Analytical skills

Team collaboration

Cross-department communication

Education

Bachelor's degree in computer science / Information Systems or related field

Tools

RHCSA

Windows Server Hybrid Administrator

NCP-MCI

CompTIA Network+

Job description

We are seeking three (3) Advanced Level experienced Systems Administrators. This is a full-time remote position Monday through Friday EST. Candidates must reside within the USA; one (1) candidate must reside in Florida, within 49 miles of the Orlando headquarters.

Education/Licensure/Skill/Expertise/Certifications

Bachelor’s degree in computer science, Information Systems, or another related field. Or equivalent work experience.

Microsoft Certified: Windows Server Hybrid Administrator

Red Hat Certified System Administrator (RHCSA) certification

CompTIA Network + certification

Nutanix Certified Professional – Multi-cloud Infrastructure (NCP-MCI)

A minimum of 5 years of IT work experience. Requires a high level of expertise in supporting multiple enterprise-class systems and environments.

Five to seven years' experience in maintaining routers, switches, or wireless devices.

Experience deploying and maintaining Microsoft operating systems experience, preferable in 2016-2022.

Experience deploying and maintaining Linux operating systems, preferable in RHEL8.

Experience supporting and maintaining Microsoft SQL Server.

Experience supporting and maintaining MySQL

Position General Summary:

The Systems Administrator coordinates the day-to-day, administration, troubleshooting, and maintenance of server systems throughout the enterprise. Specifically, the Engineer provides support and configuration for server systems upon which the packaged and custom applications of the enterprise are installed. The Systems Administrator supports enterprise-class server systems for a variety of business needs and challenges and communicates clearly with end-users, peers, and management, providing technical support and troubleshooting.

Essential Position Functions:

• Administer server systems to ensure their continued operations through physical inspection and proactive review of application logs and system consoles
• Research warnings, errors, and reported issues to determine the root cause, prepare action plans, participate in peer reviews, and document, test, and implement solutions
• Work to revise and streamline processes as needed
• Respond to requests and incidents in the designated queue of the problem management system
• Coordinate support and repair efforts with vendors and on-site personnel
• Implement new server systems according to documented plans and published change control processes
• Provide mentorship and training to technicians and promote an atmosphere of knowledge-sharing
• Document new processes and update existing documentation
• Develop recommendations for enhancing approaches for support services
• Develop and manage effective working relationships with other departments, groups, and personnel
• Design and plan implementations of projects based on customer requirements, best practices, and vendor recommendations
• Provide a minimum of bi-weekly status report updates for current projects
• Meet professional obligations through efficient work habits such as, meeting deadlines, honoring schedules, coordinating resources and meetings in an effective and timely manner, and demonstrating respect for others
• All work responsibilities are subject to having performance goals and/or targets established

(These essential functions are not to be construed as a complete statement of all duties performed. Candidate will be required to perform other job-related duties as required.)

Knowledge, abilities, and skills:

• Strong interpersonal and customer service skills
• Excellent verbal and written communication skills
• Demonstrable skill set in server systems support and troubleshooting methodologies
• Ability to demonstrate initiative, exercise good judgment, and exhibit business savvy orientation
• Strong conceptual, analytical, judgment, and communication abilities
• Thorough knowledge of current technology solutions for the Internet, hand held devices, personal computers, and networks

Team-Oriented and collaborative:

• Proven experience working in team settings, with the ability to communicate clearly, collaborate on projects, and contribute to a positive team dynamic
• Skilled in collaborating with colleagues, sharing knowledge, and supporting team members to drive projects to successful completion

Communication Across Departments:

Exceptional ability to communicate and collaborate with multiple teams and departments to ensure project alignment and success