System Administrator

Powers-Health; Munster (IN); Hybrid; USD 70,000 - 100,000; Full time

Benefits offered by this job

Medical coverage

Wellness program

HSA

Retirement plan

Life insurance

Disability protection

EAP

Gym discount

Tuition assistance

PTO

Rewards program

Job summary

Powers Health is seeking an Applications System Administrator to coordinate all operational aspects for assigned applications and provide Tier 3 support. The role involves monitoring logs, responding to alerts, testing environments, and coordinating releases and upgrades.

Reporting to the Application Manager, you will bridge Technical Services with clinical and non-clinical stakeholders, participate in installations, upgrades, and testing, and work in a hybrid environment with occasional

Qualifications

• Associate or Bachelor degree with 3–5 years in IT or application support, healthcare preferred.
• Experience with Windows desktop and server OS.
• Knowledge of Active Directory/LDAP, TCP/IP, SSL, and multi-tier architectures.

Responsibilities

• Coordinate operational aspects for assigned applications and act as gatekeeper for changes.
• Provide Tier 3 support and liaise between Technical Services and end users.
• Coordinate installations, upgrades, testing and planned downtimes.

Skills

Windows OS

Active Directory/LDAP

multitasking

Communication

SQL

HTML

Citrix

UNIX

Problem solving

Documentation

Education

Associate degree

Bachelor's degree

Tools

SQL

HTML

Citrix

UNIX

InterSystems Cache

Job description

Full-time , Days + Call , M-F 8:00am - 4:30pm

Hours/Pay Period: 80

FTE: 1

Job Description:

Reporting to the Application Manager, the Applications System Administrator is responsible for coordinating all operational aspects for applications assigned as the primary system administrator and providing backup support for additional systems as needed. Serves as the gatekeeper for any changes, enhancements or modifications to assigned applications.

Performs day-to-day analytical and technical tasks, including monitoring application logs, responding to alerts, refreshing test environments, scheduling planned downtimes, and coordinating release and patch upgrades. Maintains an understanding of the overall technical components required by assigned applications. Works closely with IT Directors, Analysts, and Technical teams to provide Tier 3 support for Powers Health applications. Functions as a liaison between Technical Services team and functional end users. Coordinates system implementation activities including installations, upgrades and testing.

Position is hybrid.

Required Skills & Qualifications:

• Minimum Associate’s Degree in Healthcare, Computer Science, Information Technology or a related field with 5 years’ experience in IT or application support, ideally with vendor-built products or healthcare applications or Bachelor’s Degree in Healthcare, Computer Science, Information Technology or a related field with 3 years’ experience in IT or application support, ideally with vendor-built products.
• Working knowledge of Windows desktop and server operating systems.
• Experience with Active Directory/LDAP, TCPIP, Microsoft Office applications, Internet, Intranet, SSL encryption, multi-tiered thin client or Citrix + applications server + database server + report server + SAN data storage and client/server architectures preferred.
• Preferred experience with HTML, SQL, UNIX, InterSystems Cache’ and relational database concepts.
• Preferred knowledge of HL7 protocol and interface engine design.
• Preferred experience creating or maintain scripts for FTP processes.
• Strong verbal and written communication skills withability to interact professionally with clinical and non-clinical stakeholders.
• Demonstrated critical thinking skills, accountability and customer service orientation.
• Ability to effectively manage multiple tasks and projects.
• Detailed oriented with a strong focus on accuracy and quality.
• Knowledge of programming principles and database structures preferred.
• Ability to work independently or in a team environment with minimal supervision.
• Ability to work off hours, evenings, nights, weekends or during planned downtimes as needed for system related issues, maintenance or upgrades.

Your Extraordinary Career Starts Here

We invite you to join our team of professionals where your unique talents will be well utilized in a work environment that promotes your further growth and development. In return for your valuable service and contributions, Powers Health offers a competitive wage and benefits package along with the necessary tools, resources, and mentoring opportunities to support your career advancement goals.

Our comprehensive benefits program includes, but is not limited to:

• Medical, dental and vision coverage
• Wellness program, including free screenings
• Healthcare and Dependent Care Spending Accounts (HSA)
• Retirement savings plan
• Life insurance
• Disability income protection
• Employee Assistance Program (EAP)
• Fitness center discount program
• Tuition assistance and career development
• Paid Time Off (PTO)
• Reward and recognition programs

Join our team of healthcare professionals at Powers Health.