Clinical Applications Analyst

University of Pittsburgh; Pittsburgh (Allegheny County); Hybrid; USD 70,000 - 100,000; Full time

Benefits offered by this job

Hybrid work arrangement

Job summary

The University of Pittsburgh's SVC Health Sciences IT Department seeks a Clinical Applications Analyst to support EHR and related clinical tools essential to patient care and teaching workflows. The role focuses on ownership, configuration, maintenance, and ongoing support of clinical applications, translating clinical needs into technical solutions, and ensuring HIPAA compliance across systems.

The position is hybrid (3 days in office, 2 days remote) with a Mon-Fri schedule.

Qualifications

• Bachelor's degree in Information Systems, Healthcare Informatics, CS or related field.
• 1-3 years IT or clinical systems experience.
• Strong analytical, communication, and problem-solving skills.
• Experience with reporting tools (SQL, BI) is a plus.

Responsibilities

• Provide technical support for EHR systems and related tools.
• Participate in all phases of the software lifecycle.
• Collaborate with clinical, administrative, and IT stakeholders to translate workflow needs into builds.
• Develop documentation and user manuals for adoption.
• Coordinate testing (unit, integration, UAT).
• Ensure HIPAA compliance and manage access controls.
• Assist with data audits and quality reviews.

Skills

Customer service oriented

Analytical mindset

Clinical workflows understanding

Communicate complex concepts

Attention to detail

Documentation for clinical apps

EHR experience (preferred)

Adapt to new technologies

Education

Bachelor's degree in Information Systems, Healthcare Informatics, Computer Science, or related field

1-3 years IT or clinical systems experience

Tools

SQL

BI tools

Job description

Job Description - Clinical Applications Analyst (26005390)

Clinical Applications Analyst

The SVC Health Sciences IT Department is seeking a dedicated Clinical Application Analyst to join our dynamic team supporting the schools of health sciences. This position plays a critical role in the functional ownership, configuration, maintenance, and ongoing support of clinical applications, including Electronic Health Records (EHR) and related clinical tools integral to patient care and teaching workflows.

To ensure success in this role, candidates should demonstrate the following essential and desirable qualifications.

Required Skills

• Customer service oriented.
• Strong analytical mindset and problem-solving abilities.
• Solid understanding of clinical workflows with ability to translate operational needs into technical solutions.
• Ability to communicate complex technical concepts to non-technical staff.
• Attention to detail, organizational skills, and ability to manage multiple priorities effectively.
• Proficiency in creating user manuals and technical documentation for clinical applications.

Preferred Skills

• Experience with EHR systems or clinical application support, preferably in an academic or healthcare setting.
• Ability to adapt and learn new technologies in a fast-paced environment.

Job Summary

Designs, develops, codes, tests, debugs, implements, and maintains moderately complex application software and/or systems. Prepares detailed specifications and recommendations for software, programs, and test procedures.

Essential Functions

Provide technical support and troubleshooting for EHR systems and associated tools, facilitating seamless patient care and teaching processes.

Participate in all phases of the software lifecycle, including requirements gathering, design, build/configuration, testing, deployment, and optimization.

Collaborate closely with clinical, administrative, and IT stakeholders to translate workflow needs into effective system builds and enhancements.

Support and coordinate application testing, end-user training, and the development of thorough documentation to enable effective adoption and utilization.

Create and maintain documentation of workflows, business requirements, and system configurations.

Coordinate and execute testing (unit, integration, UAT) for upgrades and new modules.

Act as a key resource on clinical IT projects, working collaboratively with IT teams, clinical leadership, and external vendors.

Help resolve EHR tickets, serve as escalation point for second-level support, and communicate updates to stakeholders.

Ensure HIPAA compliance across EHR systems.

Manage role-based access and permissions.

Support data audits and contribute to quality assurance and compliance reviews.

Physical Effort

Must be able to sit or stand for prolonged periods of time. Light, Little physical effort. Duties are primarily sedentary. May be required to move objects up to 25 pounds occasionally.

The University of Pittsburgh is an equal opportunity employer / disability / veteran.

Assignment Category Full-time regular

Job Classification Staff.Applications Systems Analyst II

Job Family Information Technology

Job Sub-Family Programming & Development

Campus Pittsburgh

Minimum Education Level Required Bachelor's Degree

Minimum Years of Experience Required 3

Will this position accept substitution in lieu of education or experience? Combination of education and relevant experience will be considered in lieu of education and/ or experience requirement.

Additional details about Required Licensure/Certification -Bachelor’s degree in Information Systems, Healthcare Informatics, Computer Science, or related field (or equivalent experience).-1-3 years of IT or clinical systems experience (EHR support or healthcare environment). Strong understanding of clinical workflows and healthcare terminology; dental clinical systems experience preferred.-Excellent analytical, communication, and problem-solving skills.-Experience with reporting tools (e.g., SQL, BI tools) a plus.

Work Schedule Mon-Fri 7:30-4. 3 days in office, 2 days remote.

Work Arrangement Hybrid: Combination of On-Campus and Remote work as determined by the department.

Hiring Range To be determined based on qualifications

Relocation Offered No

Visa Sponsorship Provided No

Background Check For position finalists, employment with the University will require successful completion of a background check

Child Protection Clearances The following PA Act 153 clearances and background checks are required prior to commencement of employment and as a condition of continued employment: PA State Police Criminal Record Check, FBI Criminal Record Check, PA Child Abuse History Clearance.

The University of Pittsburgh is an equal opportunity employer / disability / veteran.