System Admin

Zoho; United States; Remote; USD 40,000 - 65,000; Full time

Job summary

Launch Ventures Private Limited is seeking a detail-oriented System Administrator / Document Processing Specialist to support our Grove Platform Ops team.

You will review purchase orders, invoices, and related documents processed via OCR/AI, correct data errors, and maintain templates to ensure data accuracy. This remote role requires independent work and strong attention to detail, with occasional overlap with US Eastern hours.

Qualifications

• Ability to read and understand business documents such as PO, invoices, and packing slips.
• Strong attention to numerical accuracy.
• Understanding of ERP concepts (customers, products/SKUs, POs, invoices).
• Experience with ERP systems such as Odoo, SAP, NetSuite, or similar.
• Ability to follow defined processes and workflows.

Responsibilities

• Review documents flagged by the system and verify extracted data against PDFs.
• Correct errors in PO numbers, quantities, dates, and product codes.
• Resolve catalogue mapping issues by finding correct entries.
• Review, correct, reprocess, publish, or escalate exceptions within SLA.

Skills

Document review

Attention to detail

ERP concepts

ERP systems (Odoo/SAP/NetSuite)

Process discipline

Written communication

Independent worker

Job description

Launch Ventures Private Limited | Full time

Launch Ventures is a niche, award-winning technology company that co-creates products with industry partners who bring valuable expertise in the domain for which the product is intended. We are working with a range of startups to Fortune 500 companies. Some of our early products have achieved global scale and attracted investments from the likes of Google. We work in web, mobile, IoT, Blockchain, Cloud and AI / ML based applications, and have worked across multiple industry domains (financial services, media, e-commerce and more).

We care deeply about the products we build and the software craftsmanship that goes into making them. This has been our mission and passion, to take software products from concept to scale, maturely and responsibly.

We don't just write code, we Launch Ventures.

Job Description

This is a remote position.

System Administrator / Document Processing Specialist

Position: System Administrator / Document Processing Specialist

Department: Grove Platform Ops

Location: Remote

Employment Type: Full time

About us: LaunchVentures is a business and software consulting company that helps startups, SMBs, and enterprises build and scale digital products across web, mobile, and cloud.

About the Role

We are looking for a detail-oriented and process-driven System Administrator / Document Processing Specialist to support our document processing operations.

The role involves reviewing business documents such as purchase orders, invoices, and related documents that require human validation after being processed through an OCR and AI-based system. You will be responsible for resolving data exceptions, maintaining document templates, ensuring data accuracy, and identifying recurring issues that may impact the overall quality of the platform.

This role requires strong attention to detail, numerical accuracy, process discipline, and the ability to work independently.

Key Responsibilities

Review documents flagged by the system and verify extracted information against source PDFs.

Correct errors in PO numbers, quantities, dates, product codes, and other key fields.

Resolve product mapping issues by identifying the correct catalogue entries.

Review, correct, reprocess, publish, or elevate exceptions within the required turnaround time.

Customer & Template Management

Support onboarding of new customers by setting up identification patterns such as email domains and vendor codes.

Create and maintain document templates to map information from customer PDFs to structured data fields.

Monitor template accuracy and make necessary updates when extraction quality decreases.

Data Quality & Process Monitoring

Monitor document queues and resolution timelines.

Identify recurring exceptions and document patterns for the engineering team.

Identify product catalogue gaps and maintain relevant external reference codes.

Perform basic smoke testing after platform updates to ensure document processing flows are working correctly.

Required Skills

Strong ability to read and understand business documents such as purchase orders, invoices, and packing slips.

Excellent attention to detail and numerical accuracy.

Understanding of ERP concepts such as customers, products/SKUs, purchase orders, and invoices.

Familiarity with ERP systems such as Odoo, SAP, NetSuite, or similar platforms.

Ability to follow defined processes and workflows consistently.

Good written communication skills for escalations and issue documentation.

Ability to work independently, manage priorities, and proactively identify issues.

Nice to Have

Experience in the paper or packaging industry.

Familiarity with OCR or document processing concepts.

Understanding of confidence scores, bounding boxes, and extraction workflows.

Hands-on experience with Odoo.

Exposure to different business document formats and industry-specific terminology.

The role primarily involves working through the Grove web application , along with Odoo 18 ERP and PDF documents in various customer formats.

No coding, infrastructure management, or direct database access is required for this role.

Working Commitment

Workload: Approximately 200 documents per week requiring human review, depending on business volume.

Time Zone: Some overlap with US Eastern business hours may be required.

Onboarding: Two-week onboarding covering the Grove platform, ZED pipeline, and standard operating procedures.

What You’ll Learn

Hands-on experience with AI and OCR-based document processing.

Exposure to ERP workflows and structured business data.

Understanding of document validation and data-quality processes.

Experience working with automated data extraction and exception-management workflows.

Practical exposure to customer-specific document templates and process optimization.

Interview Process:

Screening Round: Once you apply, you will get an email and within 4-5 days you will hear from our recruitment team asking you some basic questions.

First Interview: Post that, an interview will be scheduled with a Programme Manager within the next 3-4 days.

Second Interview: If the first interview is cleared then, a second interview will be conducted with the senior leader within 1-2 days.

Timeline: The entire process from screening round to final decision will be completed within 2 weeks.