System Account Administrator

Electronic Systems Inc.; Fairfax (VA); Remote; USD 50,000 - 90,000; Full time

Job summary

Join a forward-thinking organization as a System Account Administrator in a remote full-time role. This position offers the opportunity to manage access to critical systems for a major educational institution. You'll be responsible for ensuring that faculty, staff, and contractors have the necessary system access while adhering to established policies. This role requires strong communication skills and a solid understanding of IT security practices. If you're passionate about technology and customer service, this is an exciting opportunity to make a difference in the educational sector.

Qualifications

• Associate Degree or equivalent experience in IT-related fields.
• Knowledge of IT Security and electronic door access systems.

Responsibilities

• Manage access to college and VCCS systems.
• Assist users with system access requests and updates.

Skills

Verbal Communication

Written Communication

Customer Service

IT Security Management

Documentation Development

Education

Associate Degree in Information Technology

Relevant Coursework

Tools

Active Directory (AD)

Microsoft Exchange

Office 365

PeopleSoft

Issue Tracking System

Knowbe4

Job description

Overview

About Xerox Holdings Corporation: For more than 100 years, Xerox has continually redefined the workplace experience. XIT Staffing, a division of Xerox dedicated to staffing solutions, is committed to collaborating closely with our internal clients to fulfill their staffing needs.

Our client, Virginia's largest institution of higher education, is in need of a System Account Administrator. The System Account Administrator position is a remote full-time, 1-year contracted position.

Responsibilities

• Managing access to all college and VCCS systems.
• Responsible for administering college faculty, staff, and contractor system access following the policies, standards, and procedures implemented by the college and VCCS.
• Assists user community with requesting system access and notifies/updates users as to their access status.
• Develops and documents procedures for all systems access.

Qualifications

• Associate Degree with some Information Technology related coursework or a combination of education, training, and experience.
• Experience and/or knowledge of electronic door access.
• Experience and/or knowledge managing IT Security and/or IT systems auditing.
• Knowledge or experience working with PeopleSoft.
• Knowledge of Security Awareness Training and/or the Knowbe4 system.
• Working knowledge and experience with Active Directory (AD) and Microsoft Exchange and/or Office 365.
• Experience working with an issue tracking system.
• Excellent verbal, written, and communication skills; ability to communicate well with customers, both technical and non-technical.
• Deliver superior customer service with strong interpersonal skills.
• Ability to develop and write documentation.
• Strong hardware/software computer skills.