Switchboard Operator, Full-time

Central Maine Medical Center; Lewiston (ME); On-site; USD 10,000 - 60,000; Full time

Job summary

Central Maine Medical Center is seeking a full-time Switchboard Operator. This role involves operating a switchboard to manage incoming calls, ensuring customer satisfaction, and performing clerical duties. The position offers a starting pay of $18.25 per hour and comes with various benefits, including a robust PTO program and health plans.

Benefits

Robust Paid Time Off (PTO) program

Medical, dental, and vision plans

Health Savings Account (HSA)

Basic Life insurance at no cost

Supplemental Life insurance

Long-term disability insurance

Retirement savings plans (401(k) or 403(b))

Student loan repayment and tuition assistance

Family leave for parental leaves

Comprehensive Wellness Program

Qualifications

• High School diploma or equivalent preferred.

Responsibilities

• Operate the telephone console or switchboard.
• Receive and relay messages.
• Log calls and perform follow-up.

Education

High School diploma, GED, or equivalent experience

Job description

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Central Maine Medical Center provided pay range

This range is provided by Central Maine Medical Center. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$18.25/hr - $18.25/hr

At Central Maine Healthcare, our team members are committed to providing exceptional care and experiences for our community and for each other every day.

Central Maine Healthcare is seeking a Switchboard Operator to join our team! This is a full-time, 40-hours benefits-eligible position. Starting pay is $18.25.

The Switchboard Operator is the initial contact for the facility or department and operates a telephone console or switchboard to route incoming calls to the appropriate party. Responsibilities include operating the switchboard, relaying messages, logging calls, and ensuring customer satisfaction.

Education and Experience:

• High School diploma, GED, or equivalent experience preferred.

What It's Like Working At CMH

We prioritize our team members' growth and health through work/life balance, wellness initiatives, and tuition reimbursement or student loan repayment programs.

Our benefits include:

• Robust Paid Time Off (PTO) program
• Medical, dental, and vision plans
• Health Savings Account (HSA)
• Basic Life insurance at no cost
• Supplemental Life insurance
• Long-term disability insurance
• Retirement savings plans (401(k) or 403(b))
• Student loan repayment and tuition assistance
• Family leave for parental leaves
• Comprehensive Wellness Program

Essential Duties:

• Follow policies and procedures.
• Operate the telephone console or switchboard.
• Receive and relay messages.
• Operate paging systems if needed.
• Log calls and perform follow-up.
• Provide information to callers and record messages.
• Perform clerical duties as required.
• Ensure customer satisfaction and resolve issues.
• Report accidents and injuries promptly.
• Protect and secure PHI in compliance with HIPAA.
• Follow safety policies and participate in safety training.
• Attend training programs as scheduled.
• Perform other duties as assigned.

If you are passionate about making a difference and seeking your next career opportunity, we look forward to reviewing your application!

Additional Information:

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Administrative
• Industries: Administrative and Support Services