Switchboard Operator

Mayo Clinic; Austin (MN); On-site; USD 25,000 - 36,000; Full time

Job summary

Mayo Clinic in Minnesota seeks an Operator for the Communication Center to greet and welcome patients and the public calling into the facility. You will provide directions and information, and follow all hospital policies while handling calls, overhead public address announcements, paging and other electronic notifications.

The Communication Center operates 24 hours a day and readiness to work any shift is required. Operators perform other related tasks as directed.

Job description

Greets and welcomes patients and general public who call into the facility in a courteous manner while adhering to the policies and guidelines of the organization. Provides direction and information both internally and externally. In accordance with established hospital policies, the operator is responsible for following all general and emergency procedures accurately and in a timely manner which includes making phone calls, overhead public address announcements, pages, and other electronic notifications.

Operators perform other related tasks and projects as directed. The Communication Center is operational 24 hours a day and preparedness to work any shift is required of all operators.