Swiss CNC Field Service Technician

Tom Trese Networking LLC; Burlington (VT); On-site; USD 70,000 - 95,000; Full time

Job summary

Tom Trese Networking LLC is seeking a Swiss CNC Field Service Technician to travel across New England, install, troubleshoot, repair, and maintain CNC machine tools and controls. You will perform preventive maintenance and diagnose issues with mechanical, electrical, pneumatic, and hydraulic systems, communicating clearly with customers and documenting service reports.

The role demands hands-on CNC repair experience, tool proficiency, and a road-warrior mindset with a valid driver’s license to

Qualifications

• 2+ years hands-on CNC machinery repair experience.
• Proficient with precision measuring tools (dial indicators, micrometers).
• Strong understanding of CNC controls and basic electrical/pneumatic/hydraulic schematics.
• Read and interpret technical drawings and schematics.

Responsibilities

• Travel to customer sites across New England to install, troubleshoot, repair, and maintain CNC machine tools and related equipment.
• Perform preventive maintenance and identify performance improvements.
• Diagnose issues across mechanical, electrical, pneumatic, and hydraulic components.
• Troubleshoot using manuals, docs, and vendor support to resolve problems.
• Communicate equipment status and recommendations to customers clearly.
• Complete service and installation reports accurately.

Skills

CNC repair experience

Read/interpret schematics

Precision measurement tools

High attention to detail

Customer communication

Driver's license / road warrior

Education

High School Diploma/GED from technical school

Tools

Dial indicators

Micrometers

Job description

We are partnered with an incredible CNC Machine Tool Builder on their search for Swiss CNC Service Technicians for the New England region! As a Swiss CNC Field Service Technician, you’ll play a critical role in supporting customers by maintaining and repairing CNC machine tools and ensuring equipment operates at peak performance.

Responsibilities:

• Travel to customer sites throughout New England to install, troubleshoot, repair, and maintain CNC machine tools, controls, and related equipment.
• Perform preventive maintenance and identify opportunities for performance improvement.
• Diagnose and resolve issues with mechanical, electrical, pneumatic, and hydraulic components.
• Utilize manuals, technical documentation, and internal/vendor support to troubleshoot complex problems.
• Clearly communicate equipment status, repairs, and recommendations to customers.
• Accurately complete and submit service and installation reports.
• Ensure customer commitments are met with a high standard of professionalism and technical excellence.
• Build and maintain positive relationships with vendors, suppliers, and customers.
• Stay informed on new technologies and product updates through ongoing training and technical seminars.
• Maintain deep technical knowledge of all equipment lines represented by the company.
• Perform other duties as assigned

Qualifications:

• High School Diploma or GED from a technical school required
• 2+ years of hands‑on experience repairing CNC machinery.
• Proficient with precision measuring tools such as dial indicators and micrometers.
• Experience with rotating machinery, spindles, and precision bearings.
• Strong understanding of CNC controls and basic electrical, pneumatic, and hydraulic schematics.
• Advanced troubleshooting skills with high attention to detail and technical accuracy.Ability to read and interpret technical drawings and schematics.
• Proficiency in Microsoft Office and other relevant business software.
• Valid driver’s license required and ability to be a ROAD WARRIOR with travel up to 100% throughout the assigned territory
• Comfortable interacting professionally under pressure with customers and colleagues.