Swim School Manager

SafeSplash Swim School; Waukee (IA); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Free uniforms

Paid time off

Training & development

Bonus based on performance

Employee discounts

Advancement opportunities

Job summary

SafeSplash Swim School is seeking a dedicated Swim School Manager to oversee the operation of our SafeSplash + SwimLabs programs. You will instruct lessons, train staff, and lead scheduling, marketing, and customer experience initiatives with a fun, safety-first mindset.

Responsibilities include staff scheduling, mentoring, front desk oversight, and delivering group and private lessons following our curriculum.

Qualifications

• 2+ years of management experience in customer service.
• Proficiency with scheduling software.
• Strong communication and leadership abilities.
• Detail-oriented with multitasking capabilities.
• Willingness to obtain lifeguard and CPR certifications.

Responsibilities

• Assist with Staff Scheduling, Training, and Mentoring.
• Help drive enrollment through marketing, customer service, and customer experience and satisfaction.
• Manage and direct front desk activities and keep class organization.
• Instructs group swim classes and private lessons per SafeSplash curriculum.
• Builds relationships with clients; provides feedback during monthly Splash-N-Tell meetings.
• Maintains quality service by enforcing standards, ensuring safety, and resolving issues.

Skills

Management experience

Staff scheduling

Communication skills

Customer service

Team leadership

Tools

Scheduling software

Job description

Benefits

• Free food & snacks
• Free uniforms
• Opportunity for advancement
• Paid time off
• Training & development
• Bonus based on performance
• Employee discounts

Company Overview

IF YOU’RE PASSIONATE ABOUT KIDS OR THE SPORT OF SWIMMING, YOU’RE AT THE RIGHT PLACE.

Love working with kids? Passionate about swimming as a life skill? Want to join the fastest growing swim school brand family in the nation? Then we want YOU!

Position Responsibilities

Assists in all core management responsibilities for the operation of our SafeSplash + SwimLabs programs. In addition, the Swim School Manager Instructs swimming lessons and trains staff according to the SafeSplash curriculum and philosophies in a positive and fun manor.

• Assist with Staff Scheduling, Training, and Mentoring
• Help drive enrollment through marketing, customer service, and customer experience and satisfaction
• Manage and direct front desk activities and keep class organization
• Instructs group swim classes and private lessons to all ages and abilities; conducts lessons according to SafeSplash training and teaching philosophies; upholds company core values and displays competence in performing expectations.
• Builds relationships with clients; providing feedback on swimmers during our monthly Splash-N-Tell week.
• Maintains quality service by enforcing quality and customer service standards; provides a safe and comfortable environment; resolves issues; identifying needs; recommending system improvements to management.

Position Qualifications and Requirements

• Prefer 2 years of management experience in customer service and excels in communication skills
• Ability to learn computer scheduling software
• Has a keen eye for details, can manage multiple schedules and tasks, can troubleshoot and make decisions confidently and quickly
• A Team-driven leader: cares about staff and leads with the intent to build up the whole team while also providing exceptional guest relations
• Happy disposition; hospitable and caring
• Schedule is reoccurring weekly, including nights and weekends
• Must be willing to obtain Certifications:
  • Current Red Cross Lifeguard or equivalent
  • CPR-PR/AED, First Aid for Adult, Child certification
  • Lifeguard Instructor certified

Full-Time Position

Compensation

Commensurate with experience and skills

Compensation: $40,000.00 - $60,000.00 per year

Benefits/Perks

• Great Pay
• Flexible Schedules
• Employee Discounts
• Free Family Swim Lessons

IF YOU’RE PASSIONATE ABOUT KIDS OR THE SPORT OF SWIMMING, YOU’RE AT THE RIGHT PLACE.

We help our swimmers be safer, compete smarter, feel confident, and enjoy a life-long love of the sport. There are few times in life where you find the opportunity to truly make a difference. At Safe-Splash + SwimLabs, we do it every day! Not only are we teaching a life-saving skill, we’re instilling a sense of pride and confidence in kids every day.

Love working with kids? Want to wear your flip-flops to work? Want to join the fastest growing swim school brand family in the nation? Then we want YOU! We are actively recruiting professional individuals who will help us uphold the best customer experience as possible at our schools across the nation. Join our swim family that gets to enable a lifetime of water safety and opportunity by teaching the joy and skill of swimming! We are invested in helping you be the best you can be in and out of the water!

Company Website: www.safesplash.com and www.swimlabs.com

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to SafeSplash + SwimLabs Swim School Corporate.