Manager On Duty

SafeSplash Memphis; Little Rock (AR); On-site; USD 20,664 - 27,552; Part time

Benefits offered by this job

Free uniforms

Opportunity for advancement

Training & development

Quarterly bonuses tied to performance

Job summary

A leading swim school is seeking a Manager On Duty for its Memphis locations. This part-time role includes supervising employees, managing customer relations, and providing swimming instruction. Candidates must be passionate about kids, possess strong leadership and communication skills, and maintain an outstanding customer service approach. The position offers opportunities for growth into a full-time role and quarterly performance bonuses.

Qualifications

• Passion for working with kids and their families.
• Ability to work weekday afternoons and evenings, plus weekends.
• Lifeguard certification or ability to acquire upon hire.

Responsibilities

• Manage customer inquiries and registrations aligning with the company's mission.
• Supervise and mentor staff while promoting a positive work environment.
• Ensure accuracy and security of all customer records.

Skills

Customer service skills

Leadership skills

Communication skills

Teamwork

Job description

Benefits

• Free uniforms
• Opportunity for advancement
• Training & development

Overview

Manager On Duty – Memphis Area Swim Schools - We Have Five Memphis Area Locations!

Company Overview

IF YOU’RE PASSIONATE ABOUT KIDS OR THE SPORT OF SWIMMING, YOU’RE AT THE RIGHT PLACE.

At SafeSplash, we believe swimming is a life skill&®. Therefore, we approach each one of our swim lessons with great skill, passion and individual attention. Our curriculum has been developed by a team of world-class swimmers with over 30 years of teaching experience. We have the most up-to-date swimming technique to teach students how to swim the correct way right from the beginning! In addition to teaching water safety to every swimmer, our goal is to teach confidence in the water that will translate to all parts of your swimmer\'s life.

Position Description

Manager On Duty – You are a key player in the operations of your school and an integral part of the management team. You will have the opportunity to build unique relationships with customers and staff. In this team-centered role you will grow and mentor employees while highlighting your coaching and leadership skills. This position includes front desk work, employee supervision, marketing, and swimming instruction.

Essential Duties and Responsibilities

• Respond to all customer inquiries in a manner that supports SafeSplash’s mission, vision, and values.
• Perform customer registrations and class scheduling which includes responding to all customer registrations in a manner that supports SafeSplash’s mission.
• Possess mastery of all swim school policies and procedures in order to consistently communicate and fairly administer those policies and procedures.
• Ability to do office work, front desk work, and swim instruction.
• Maintains accuracy, security and integrity of all customer records including personal, financial, and class information.
• Works closely with other management staff in development and implementation of customer registration and billing functions.
• Required to be friendly and courteous at all times.

Position Qualifications and Requirements

Required:

• A demonstrated passion for working with kids and their families.
• Exceptional customer service skills.
• Strong computer and communication skills.
• Ability to work weekday afternoons and evenings as well as weekends.
• Ability to work effectively in a team environment.
• Leadership skills and the ability to motivate, supervise, and develop staff.
• Lifeguard certification (or the ability to acquire upon hire).

Strongly Preferred:

• Previous swim instruction experience is preferred.
• Current CPR. We will provide training if not currently certified.
• Experience with marketing.
• Experience working with children.
• Training in the SafeSplash® curriculum will be provided.

Hours

Part time position with the ability to grow into a full time role.

Why Work for SafeSplash?

Love working with kids? Want to wear your flip-flops to work? Want to join the fastest growing swim school brand family in the nation? Then we want YOU! We are actively recruiting professional individuals who will help us uphold the best customer experience for both swimmers and their families. Join our swim family that gets to enable a lifetime of water safety and opportunity by teaching the joy and skill of swimming! We are invested in helping you be the best you can be in and out of the water!

• Pay at or above market wages, commensurate with experience
• Quarterly bonuses tied to performance
• Outstanding Growth Potential – we have plans for aggressive growth in the Memphis area in the months and years to come – tremendous opportunities for advancement for the right candidates.