Swift Messaging Engineer – FinTech Production Support

Synechron, Inc._USA Company; Charlotte (NC); On-site; USD 100,000 - 110,000; Full time

Benefits offered by this job

Competitive compensation

Medical, dental, vision insurance

Paid time off & holidays

Global offices

Udemy for Business access

Job summary

Synechron is seeking an experienced SWIFT Engineer to support SWIFT services within our Technology and Messaging Services team in Charlotte, NC.

You will work in an Agile environment, drive automation and CI/CD, and collaborate with multi‑disciplinary teams to ensure secure, scalable financial messaging through SWIFTNet, FIN, and FileAct.

This role offers a competitive compensation package and opportunities to work with leading banks and global clients.

Qualifications

• Experience implementing and supporting SWIFT services (SWIFTNet, FIN, Interact or FileAct).
• Experience with Agile Scrum and CI/CD pipelines.
• Automation and scripting experience.
• Knowledge of SWIFT standards MT/MX and related products.
• Experience in distributed UNIX/MQ environments.

Responsibilities

• Work in Agile environment.
• Analyses requirements, designs, and document technical solutions.
• Leads and/or performs analysis efforts, development (scripts, automation,..).
• Manages projects and work‑related stories/issues, including deployment to production.
• Assures quality, security and compliance requirements are met for supported area.
• Perform various application software installations, deployment, performance testing, and configuration changes.
• Monitor system and application changes that have a direct or indirect impact upon SWIFT Services.
• Forecasts system demands and collaborates with the SWIFT Technical support team to recommend expansion and reconfiguration.
• Create or update documentation related to the activity performed (design document, maintenance procedure, troubleshooting document, etc.).
• Communicate changes/upgrades to all customers.
• Follow incident, change and problem management policies in coordination with Product support teams.
• Troubleshoots problems and takes appropriate corrective action and or interacts with other teams within SWIFT Technology Services, the development team, other Technology teams or external vendors in performing complex testing, support, and troubleshooting functions.
• Acts as an escalation point for application support and troubleshooting, provides guidance and direction to Platform Support team in resolution of escalated issues and/or complex production, application, or system problems, including on‑call duties in a team rotation, which may require non‑standard hours occasionally.

Skills

SWIFT

CI/CD

Agile Scrum

Automation

Networking & security

Unix/MQ

Tools

Alliance Access

Alliance Gateway

Alliance Messaging Hub

UNIX

MQ

Job description

Synechron is seeking an experienced SWIFT Engineer to support SWIFT services within our Technology and Messaging Services team in Charlotte, NC.

You will work in an Agile environment, drive automation and CI/CD, and collaborate with multi‑disciplinary teams to ensure secure, scalable financial messaging through SWIFTNet, FIN, and FileAct.

This role offers a competitive compensation package and opportunities to work with leading banks and global clients.