SVP - Property Management

Macdonald & Company; Chicago (IL); On-site; USD 250,000 - 380,000; Full time

Job summary

Macdonald & Company seeks an SVP of Property Management to lead a multi-state affordable housing portfolio, ensuring occupancy, NOI and resident services excellence. This Chicago-based role demands in-depth LIHTC and HUD program knowledge and hands-on leadership of regional teams across owned and third-party properties.

You will oversee budgets, compliance, reporting and staff development while driving operational improvements, risk management and growth opportunities for the portfolio.

Qualifications

• 12+ years of progressive property management experience.
• At least five years leading multi-site affordable housing operations.
• 10+ years of affordable housing program experience (LIHTC, HUD).
• Experience overseeing a substantial multi-state portfolio with strong financial management.
• Experience with owned and third-party managed properties and owner relationships.
• Bachelor’s degree or equivalent; COS certification required or willing to obtain within six months; CPM preferred.
• Strong Excel and property management systems skills; Chicago-based with travel.

Responsibilities

• Lead regional teams to optimize occupancy, NOI, collections and resident services.
• Oversee annual budgets, financial reporting and performance reviews.
• Ensure compliance with LIHTC, HUD Section 8 and related programs.
• Recruit, coach and develop regional leadership and staffing structures.
• Oversee capital planning, preventive maintenance and safety standards.
• Manage owner relationships and deliver reliable reporting.
• Lead acquisitions onboarding, due diligence and transitions.
• Strengthen procedures and reporting systems across portfolios.

Skills

Excel

Property management systems

Education

Bachelor’s degree or equivalent education and experience

COS certification

CPM certification preferred

Tools

Property management software

Job description

Macdonald & Company is pleased to be retained to find either an SVP of Property Management for a thriving Affordable Housing Developer, Owner and Operator.

A real estate owner and operator is seeking an experienced leader to oversee its multi-state affordable housing property management business. Reporting to senior operations leadership, the SVP will lead regional teams, strengthen portfolio performance and build the people and processes needed to support continued growth across owned and third-party managed communities.

Substantial affordable housing property management experience is essential, including hands-on knowledge of LIHTC and HUD programs and a track record of leading teams across a large, regulated portfolio.

Key Responsibilities

Lead day-to-day affordable housing operations through regional leaders, with accountability for occupancy, net operating income, collections, expense control and resident service.

Oversee annual property budgets, financial reporting and performance reviews; implement corrective plans for underperforming communities and manage the property management business unit’s budget and profitability.

Provide senior oversight of affordable housing compliance, including LIHTC, HUD Section 8 and other applicable programs. Ensure accurate certifications, timely subsidy collections, inspection readiness and prompt resolution of audit findings.

Recruit, coach and develop regional leadership; establish clear performance expectations, succession plans, training programs and staffing structures that support portfolio growth.

Oversee property condition, preventive maintenance and capital planning in partnership with asset management and construction teams, prioritizing safety, quality and timely execution.

Manage senior relationships with owners, clients, lenders and housing agencies, delivering reliable reporting and addressing operational concerns proactively.

Lead operational onboarding for acquisitions, lease-ups and management transitions; support due diligence and new business proposals with realistic staffing and operating assumptions.

Strengthen operating procedures, reporting systems and technology adoption; oversee turnaround plans, resident escalations and coordination with compliance and resident services teams.

Experience and Qualifications

12+ years of progressive property management experience, including at least five years leading multi-site affordable housing operations through regional managers or directors.

10+ years of substantive affordable housing program experience, with strong knowledge of LIHTC, HUD and related regulatory requirements. Affordable housing expertise is a core requirement.

Experience overseeing a substantial multi-state portfolio, with demonstrated strength in financial management, team leadership, regulatory compliance and operational improvement.

Experience with both owned and third-party managed properties, including owner relationships and management agreement performance.

Bachelor’s degree in a relevant field or equivalent education and experience. COS and a recognized tax credit certification required, or willingness to obtain within six months; CPM preferred.

Strong Excel and property management systems skills. Chicago-based role requiring regular office attendance and travel across the portfolio.