SVP - Program Management

Citi; New York (NY); Hybrid; USD 31,000 - 63,000; Full time

Job summary

Citi is seeking a Senior Program Manager to lead multiple global initiatives across Equities and Fixed Income in a hybrid setup. You will partner with Middle Office and Operations to shape target operating models, govern programs, and align delivery with business needs.

You will supervise a Markets Operations program execution team, drive stakeholder communication, manage risks, and guide large process reviews with technology partners to achieve measurable benefits.

Qualifications

• Bachelor’s/University degree required.
• Strong working knowledge of global markets preferred.
• Proven track record of managing Process Transformation projects.
• Critical thinking and strong analytical skills with attention to detail.
• Excellent verbal and written communication skills.
• Strong project management and business analysis skills.
• Strong knowledge of MS Excel and PowerPoint skills.
• JIRA experience is a plus.
• Ability to lead and execute large front-to-back process reviews.

Responsibilities

• Partner with Middle Office/operations to define and execute a target operating model.
• Deliver multiple projects aligned to business goals and target state.
• Establish program governance and manage stakeholders to drive planning and execution.
• Identify, prioritise and manage dependencies, risks, and issues to resolution.
• Document business requirements clearly and ensures they are strategic.
• Work with sponsors to ensure measurable benefits and KPIs.
• Collaborate with technology with clear delivery plans and accountability.
• Manage testing streams and coordinate User Acceptance Testing with teams.
• Develop and deliver presentations on status and plans to Markets Operations.

Skills

Project management

Business analysis

Stakeholder management

Communication

Analytical thinking

Leadership

Strong interpersonal skills

Attention to detail

MS Excel

PowerPoint

Education

Bachelor’s degree

Tools

JIRA

Microsoft Excel

Microsoft PowerPoint

Job description

SVP - Program Management

Location(s):

Pune, Maharashtra, India

Job Type:

Hybrid

Discover your future at Citi

Working at Citi is far more than just a job. A career with us means joining a team of approximately 219,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Job Overview

Are you looking for a career move that will put you at the heart of a global financial institution? Then bring your skills to Citi’s Market Operations Process Engineering Team.

By Joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress.

Team/Role Overview

Our Operations groups are core to the success of the Markets business. We support a wide range of internal stakeholders alongside having significant interaction with external clients, playing a key role in the overall client experience.

We are recruiting for a program manager to lead multiple global initiatives across Equities and Fixed Income. Initiatives will cover but not limited to regulatory (T+1), strategic re-architecture.

What you’ll do

• Partner with Middle Office/operations to define and execute on target operating model.
• Responsible for the successful delivery of multiple projects and their alignment to business goals and target state.
• Execute established project management disciplines including the development of program governance and effective stakeholder management to drive planning and execution
• Identify, prioritise and proactively manage dependencies, risks, exceptions and issues to resolution.
• Generate business requirements ensuring they are clearly documented and strategic in nature.
• Work with sponsors to ensure that there are measurable benefits and associated KPIs.
• Work collaboratively with technology, ensuring there are clear delivery plans aligned to Operations strategic requirements and hold delivery plan owners to account
• Manage testing work streams, drive User Acceptance Testing collaborating with internal and external teams where required
• Develop and deliver presentations to Markets Operations and business management covering project / program status and plans
• Contribute to the design and delivery of Operations training plans and materials, present training to small and large groups as required
• Provide subject matter expertise for internal queries relating to appropriate projects
• Lead, supervise, coach and develop more junior Markets Operations Program Execution team members

What we’ll need from you

• Bachelor’s/University degree
• Strong working knowledge of global markets preferred

• Proven track record of managing Process Transformation projects
• Critical thinking and Strong analytical skills, with exceptional attention to detail Strong interpersonal, influencing and organizational skills
• Excellent verbal and written communication skills
• Strong project management / business analysis skills
• Strong knowledge of MS Excel and PowerPoint skills
• JIRA experience a plus
• Ability to lead and execute large front to back process reviews

Job Family Group:

Project and Program Management

Job Family:

Program Management

Time Type:

Full time

Most Relevant Skills

Please see the requirements listed above.

Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

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