SVP, Enterprise AI & Automation Platforms

NAC Voya Services Company; Atlanta (GA); On-site; USD 250,000 - 450,000; Full time

Job summary

NAC Voya Services Company is seeking an experienced technology leader to own and advance the enterprise AI, automation, and data capabilities. The role combines Enterprise AI, AI-native software engineering, data science, intelligent automation, and data governance to create scalable platforms and differentiated business value across the organization.

The successful candidate will drive standards, architecture, and a hub-and-spoke operating model, lead distributed teams, and partner with

Qualifications

• Bachelor's degree required.
• 15+ years of experience leading technology, engineering, data, AI, automation, or platform organizations.
• Significant executive-level accountability for enterprise transformation initiatives.
• Demonstrated success building and scaling enterprise platforms adopted across large organizations.
• Experience leading AI, automation, or developer platform transformations and translating emerging technology into measurable business outcomes.
• Experience operating in highly regulated industries.
• Strong understanding of AI, automation, software engineering, data management, governance, and enterprise architecture.
• Experience leading geographically distributed teams.

Responsibilities

• Build and operate the Enterprise AI Platform as the shared foundation across the company.
• Establish enterprise standards, governance, security, observability, and responsible AI controls.
• Transform the SDLC by embedding AI across architecture, development, testing, deployment, and ops.
• Lead Data Science, Machine Learning, and Applied AI capabilities from experimentation through production.
• Partner with business leaders to prioritize high-value use cases and deliver measurable business outcomes.
• Lead Intelligent Automation and RPA capabilities, evolving to AI-enabled workflows across processes.
• Define enterprise intelligence, knowledge, and data architecture to support AI, automation, and digital experiences.
• Lead data architecture, governance, data products, and platform modernization.
• Build and lead high-performing teams across AI engineering, platform engineering, data science, automation, intelligence, and data.
• Grow Voya-owned capabilities while selectively leveraging technology providers and partners.
• Drive enterprise adoption and reuse of AI, automation, data, and intelligence assets to improve delivery and performance.

Education

Bachelor's degree

Job description

Together we fight for everyone's opportunity for a better financial future.We will do this together - with customers, partners and colleagues. We will fight for others, not against: We will stand up for and champion everyone's access to opportunities. The status quo is not good enough ... we believe every individual and every community deserves access to financial opportunities. We are determined to support both individuals and communities in reaching a better financial future. We know that reaching this future depends on our actions today.

Like our Purpose Statement, Voya believes in being bold and committed to action. We are committed to a work environment where the differences that we are born with - and those we acquire throughout our lives - are understood, valued and intentionally pursued. We believe that our employees own our culture and have a responsibility to foster an environment where we all feel comfortable bringing our whole selves to work. Purposefully bringing our differences together to positively influence our culture, serve our clients and enrich our communities is essential to our vision.

Are you ready to join a company with a strong purpose and a winning culture?

Get to Know the Opportunity

This executive will own the strategy, development, and operation of Voya's enterprise AI, automation, intelligence, and data capabilities. The role brings together Enterprise AI and Agentic Platforms, AI‑Native Software Engineering, Data Science and Applied AI, Intelligent Automation, Enterprise Intelligence and Knowledge Architecture, and Enterprise Data Platforms and Governance. Success will be measured by how effectively AI, automation, and data are embedded in how Voya builds software, operates the business, serves customers, and supports associates, while creating scalable capabilities and differentiated business value.

The Contributions You'll Make

• Build and operate Voya's Enterprise AI Platform as the shared foundation for AI capabilities across the company, including reusable services for model management, orchestration, agents, knowledge retrieval, evaluation, context management, and developer enablement.
• Establish enterprise standards, governance, security, observability, and responsible AI controls, and drive adoption across technology and business teams through a hub-and-spoke operating model.
• Transform Voya's software development lifecycle by embedding AI across architecture, development, testing, deployment, and operations, using reusable tools and standards to improve developer productivity, software quality, and speed to market.
• Lead enterprise Data Science, Machine Learning, and Applied AI capabilities, industrializing solutions from experimentation through production, including model development, validation, deployment, and monitoring.
• Partner with business leaders to prioritize high‑value use cases and deliver measurable business outcomes.
• Lead Voya's Intelligent Automation and RPA capabilities, evolving traditional automation toward AI‑enabled and agentic workflows across RPA, workflow automation, document processing, process mining, and AI‑driven orchestration.
• Define Voya's enterprise intelligence, knowledge, and data architecture to support AI, automation, and digital experiences, and build reusable knowledge and intelligence services across customer, associate, advisor, and agent experiences.
• Lead data architecture, engineering, governance, data products, and platform modernization, ensuring enterprise data and intelligence are trusted, governed, secure, explainable, and portable across technology providers.
• Build and lead high‑performing teams across AI engineering, platform engineering, data science, automation, intelligence, and data.
• Grow Voya-owned capabilities while selectively leveraging technology providers, hyperscalers, implementation partners, and Voya's Global Capability Center, with effective knowledge and capability transfer that keeps strategic assets and expertise within Voya.
• Drive enterprise adoption and reuse of AI, automation, data, and intelligence assets, delivering measurable improvements in software delivery, developer productivity, operational efficiency, quality, customer experience, and business performance.

Minimum Knowledge & Experience

• Bachelor's degree required.
• 15+ years of experience leading technology, engineering, data, AI, automation, or platform organizations.
• Significant executive-level accountability for enterprise transformation initiatives.
• Demonstrated success building and scaling enterprise platforms adopted across large organizations.
• Experience leading AI, automation, or developer platform transformations and translating emerging technology into measurable business outcomes.
• Experience operating in highly regulated industries.
• Strong understanding of AI, automation, software engineering, data management, governance, and enterprise architecture.
• Experience leading geographically distributed tea