AI/Digital Architecture Director

NAC Voya Services Company; Hartford (CT); On-site; USD 180,000 - 230,000; Full time

Job summary

Voya is seeking an AI/Digital Architecture Director to shape the future of our customer-facing digital applications. This strategic role defines the modernization roadmap, sets architecture standards, and guides AI-enabled experiences across a complex legacy landscape.

The Director will lead a blended team of architects and collaborate with digital, engineering, data, security, product, and business leaders to realize secure, scalable, and reusable digital capabilities.

Qualifications

• Bachelor's degree in computer science, engineering, information systems, or equivalent professional experience.
• 10+ years of progressively responsible experience in digital/application/enterprise/solution architecture.
• Experience designing or leading end-to-end customer-facing digital applications.
• Strong knowledge of modern web app architecture, including React, micro frontends, back-end-for-frontend, APIs.

Responsibilities

• Define the target architecture and modernization roadmap for Voya's customer-facing digital application ecosystem.
• Establish architecture patterns and standards for modern digital experiences, including React apps and micro frontend architecture.
• Guide the creation of consistent, reusable digital capabilities that support multiple products and lines of business.
• Lead architectural approaches for incorporating agentic AI into customer experiences and the SDLC.
• Apply AI agent experience to AI-native applications, conversational interfaces, and intelligent workflows.
• Partner with cross‑functional teams to translate strategic objectives into implementable architecture.
• Define secure integration patterns among applications, enterprise data platforms, APIs, and legacy systems.
• Ensure architecture decisions include security, authentication, authorization, privacy, resilience, and zero-trust.
• Evaluate emerging technologies and patterns to deliver measurable business value.
• Provide strategic architecture oversight across modernization initiatives.

Skills

Digital architecture leadership

React architecture

Micro frontend architecture

Enterprise integration

Education

Bachelor's degree or equivalent experience in CS/engineering/IS

Job description

Get to Know the Opportunity

Voya is seeking an AI/Digital Architecture Director to help define and shape the future architecture of our customer-facing digital applications. This role will establish architectural direction for a complex modernization landscape, bring greater consistency across applications, enable reusable digital capabilities, strengthen integration with enterprise data and domain platforms, and advance the practical use of artificial intelligence.

This is a strategic, technically credible architecture role rather than a traditional engineering leadership position. The successful candidate will combine broad digital application architecture expertise with hands-on knowledge of agentic AI and the ability to translate emerging technologies into secure, scalable, and implementable architecture.

The Director will initially guide a small, blended team of architects and partner closely with digital, engineering, data, security, product, and business leaders. The role offers the opportunity to influence Voya's next generation of digital experiences while creating a pragmatic path forward from a large and complex legacy environment.

The Contributions You'll Make

• Define the target architecture and modernization roadmap for Voya's customer-facing digital application ecosystem.
• Establish architecture patterns and standards for modern digital experiences, including React applications, micro frontend architecture, backend-for-frontend services, APIs, and integration with enterprise domain services.
• Guide the creation of consistent, reusable digital capabilities that support multiple products and lines of business.
• Lead architectural approaches for incorporating agentic AI into customer experiences and the software development lifecycle.
• Apply practical experience with AI agents to the design of AI-native applications, conversational interfaces, intelligent workflows, and modern digital experiences.
• Partner with digital, product, engineering, data, platform, security, and business teams to translate strategic objectives into implementable architecture.
• Define secure integration patterns among digital applications, enterprise data platforms, shared services, APIs, and legacy systems.
• Ensure architecture decisions incorporate application security, authentication, authorization, privacy, resilience, and zero-trust principles from the outset.
• Evaluate emerging technologies, architecture patterns, and platform capabilities, recommending where they can generate measurable business or customer value.
• Provide strategic architecture oversight across modernization initiatives without becoming the day-to-day solution architect for every project.
• Guide and develop a small, blended team of employees and contractors while remaining personally engaged in architecture strategy, design, and execution.
• Communicate complex architecture concepts clearly to technical teams, business stakeholders, and senior leaders.
• Create a pragmatic transition path from the existing digital landscape to a modern, scalable, secure, and AI-enabled future state.
• Perform other duties and responsibilities as assigned.

Minimum Knowledge & Experience

• Bachelor's degree in computer science, engineering, information systems, or a related discipline, or equivalent relevant professional experience where permitted by the applicable Voya job profile.
• Ten or more years of progressively responsible experience in digital application architecture, enterprise architecture, solution architecture, or a related technology discipline.
• Demonstrated experience designing or leading the architecture of end-to-end, customer-facing digital applications.
• Strong knowledge of modern web application architecture, including React, micro frontends, backen

Company Culture

Together we fight for everyone's opportunity for a better financial future.

We will do this together - with customers, partners and colleagues. We will fight for others, not against: We will stand up for and champion everyone's access to opportunities. The status quo is not good enough ... we believe every individual and every community deserves access to financial opportunities. We are determined to support both individuals and communities in reaching a better financial future. We know that reaching this future depends on our actions today.

Like our Purpose Statement, Voya believes in being bold and committed to action. We are committed to a work environment where the differences that we are born with - and those we acquire throughout our lives - are understood, valued and intentionally pursued. We believe that our employees own our culture and have a responsibility to foster an environment where we all feel comfortable bringing our whole selves to work. Purposefully bringing our differences together to positively influence our culture, serve our clients and enrich our communities is essential to our vision.

Are you ready to join a company with a strong purpose and a winning culture?