SVP, Delivery—Denials & Payment Recovery

Knowtion Health; United States; Remote; USD 250,000 - 350,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401k plan with company match

Generous PTO and paid holidays

Job summary

Knowtion Health is seeking a Senior Vice President, Delivery – Denials Resolution & Payment Compliance to lead clinical denials, underpayments, and interest & penalties delivery across the organization. Reporting to the Chief Delivery Officer, you will drive performance, quality, and client outcomes while building a high-performing team.

This remote role requires deep healthcare revenue cycle expertise, strategic leadership, and cross-functional collaboration to optimize recovery, compliance,

Qualifications

• Bachelor's degree in healthcare administration, business, finance, or related field; Master’s degree preferred.
• 10+ years in healthcare revenue cycle management, including denials, underpayments, and payer contract compliance.
• 5+ years of senior leadership experience managing multi-disciplinary teams.
• Experience with payer appeals processes, contract modeling, and underpayments recovery preferred.
• Knowledge of healthcare payer regulations, prompt-pay requirements, and dispute resolution processes.
• Proven track record of driving financial recovery and operational improvements.
• Strong leadership, communication, and cross-functional collaboration skills.
• Certifications such as CRCR, CHFP, CPC are a plus.

Responsibilities

• Own strategy, performance, and financial accountability for Clinical Denials, Underpayments, and Interest & Penalties lines, driving recovery outcomes and operational excellence.
• Lead denial review, audit, and appeal operations with focus on quality, timeliness, compliance, and overturn performance.
• Direct systematic identification, validation, and recovery of payer underpayments, including contract modeling and aging management.
• Lead Interest & Penalties recovery, ensuring timely pursue of recoveries and compliance with contracts and prompt-pay requirements.
• Build, mentor, and manage a high-performing leadership team across lines, establishing productivity, quality, and financial standards.
• Partner cross-functionally with executives, clinical, coding, compliance, and delivery leaders to drive root-cause remediation, process/tech improvements, and end-to-end client delivery alignment.

Skills

Healthcare revenue cycle management

Leadership quality

Cross-functional collaboration

Contract modeling

Payer appeals processes

Dispute resolution knowledge

Financial recovery impact

Education

Bachelor's degree in healthcare administration, business, finance, or related field

Master's degree preferred

Industry certifications (CRCR, CHFP, CPC) a plus

Job description

Knowtion Health is seeking a Senior Vice President, Delivery – Denials Resolution & Payment Compliance to lead clinical denials, underpayments, and interest & penalties delivery across the organization. Reporting to the Chief Delivery Officer, you will drive performance, quality, and client outcomes while building a high-performing team.

This remote role requires deep healthcare revenue cycle expertise, strategic leadership, and cross-functional collaboration to optimize recovery, compliance,