SuViche Wynwood- Server

SuViche Hospitality Group; Miami (FL); On-site; USD 17,000 - 25,000; Full time

Job summary

SuViche Hospitality Group is seeking a friendly server to provide a hospitable dining experience for every guest.

You will welcome guests, describe specials, take orders, enter them in the POS, deliver meals promptly, and ensure guests leave satisfied.

We value teamwork, attentiveness, and a positive, self-motivated approach in a fast-paced environment.

Qualifications

• Strong customer service and communication skills.
• Ability to stand for long periods and lift up to 50 pounds.
• Basic math and money-handling skills with POS experience.

Responsibilities

• Welcome and greet guests and make them feel comfortable.
• Inform guests of specials and menu changes.
• Take orders and enter in POS; deliver food and beverages promptly.
• Ensure guests are satisfied and respond to requests promptly.
• Assist fellow staff and bussers to keep service smooth.

Skills

Customer service

Communication

Stamina

Team player

Detail oriented

Self-starter

Money handling

Multitasking

Adaptability

Tools

POS system

Job description

Description

Summary of Position:

Provide friendly, responsive service to create an exceptional dining experience for all of our guests. Each server’s primary objective is to provide a genuinely hospitable experience.

Duties & Responsibilities

• Welcome and greet guests. Make all our guests feel comfortable and let them know you’re there to personally take care of them.
• Inform guests of specials and menu changes.
• Make recommendations you genuinely feel your guests will enjoy.
• Answer questions about our food, beverages and other restaurant functions and services.
• Take food and beverage orders from guests, enter orders in our point-of-sale system which relays orders to the kitchen and bar.
• Deliver food and beverages from kitchen and bar to guests in a timely matter.
• Perform side work at the start and end of each shift as required by service station assignment.
• Clean tables, doors, floors, floorboards, windows, vents, lights etc. Maintain clean and sanitary environment throughout the entire restaurant.
• Monitor and observe guests dining experience. Ensure guests are satisfied with the food and service. Respond promptly and courteously to any requests.
• Prepare final bill, present check to guest, accept payment, process credit card charges or make change (if applicable).
• Be ready and willing to assist fellow servers as situations arise.
• Be ready and willing to assist busperson with clearing and resetting tables.
• Thank guests for their visit and invite them to return.
• Be available to fill in as needed to ensure the smooth and efficient operation of the restaurant as directed by the restaurant manager or immediate supervisor.

Qualifications

• Be able to communicate and understand the predominant language(s) of our guests.
• Must have a basic knowledge of dining room and service procedures and functions.
• Possess basic math skills and have the ability to handle money and operate a point-of-sale system.
• Be able to work in a standing position for long periods of time (up to 10 hours).
• Be able to reach, bend, stoop and frequently lift up to 50 pounds.
• Ability to work in a fast paced, high stress environment, while still delivering on our promises to our guests, ensuring a team focused environment.

Behaviors

Team Player

Works well as a member of a group

Enthusiastic

Shows intense and eager enjoyment and interest

Detail Oriented

Capable of carrying out a given task with all details necessary to get the task done well

Dedicated

Devoted to a task or purpose with loyalty or integrity

Motivations

Self-Starter

Inspired to perform without outside help

Goal Completion

Inspired to perform well by the completion of tasks

Growth Opportunities

Inspired to perform well by the chance to take on more responsibility

Financial

Inspired to perform well by monetary reimbursement

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.