Sustaining Reliability Engineer - Hardware for VR/AR

Meta; Seattle (WA); On-site; USD 208,000 - 289,000; Full time

Job summary

Meta is seeking a Sustaining Reliability Engineer to set the technical direction for long-term reliability of consumer hardware across the device portfolio, including VR/AR hardware and wearables. You will own reliability strategy for installed bases and scaling products, driving root-cause resolution and corrective actions across families.

You will define metrics, analytics, and reaction frameworks, influence design decisions, and partner with internal leaders and external suppliers to sustain

Qualifications

• Bachelor's degree in a technical field or equivalent practical experience.
• 10+ years of hardware reliability engineering or product quality experience in consumer electronics or related fields.
• Experience driving root cause analysis, DOE, and corrective actions on complex hardware systems.
• Experience analyzing reliability data, field return, and warranty metrics to identify failure trends.
• Knowledge of industry test standards (ASTM, MIL, JEDEC, IEC).
• Experience with failure analysis techniques and tools (microscopy, X-Ray, CT, SEM, EDX, FTIR).
• Ability to drive decisions and dependencies across multiple teams in a dynamic environment.

Responsibilities

• Own reliability and quality engineering strategy and metrics for products in market or scaling in manufacturing.
• Drive systemic resolution of field performance issues and warranty optimization with cross-functional partners.
• Partner with internal leaders and external suppliers to ensure long-term hardware field performance.
• Define field signal analytics, product health telemetry, and failure-reaction frameworks.
• Set thresholds and escalation triggers for products in the field.
• Establish standards and metrics for sustaining reliability including ORT, PRQ, and change control.
• Lead complex root cause analysis for reliability escapes and drive corrective actions to closure.
• Provide design-for-reliability evaluations and apply learnings to future products.
• Own the quality management system for sustaining products.
• Analyze field quality issues and influence teams to drive lasting improvements.
• Translate data into risk assessments and executive-level reports.
• Mentor reliability and quality engineers to raise team capability.

Skills

Hardware reliability

Data analysis

Root cause analysis

DOE (design of experiments)

Failure analysis

Cross-functional leadership

External supplier management

Decision making

Education

Bachelor's in CS/CE or equivalent

Bachelor's in Mechanical/Materials/Electrical Eng or equivalent

Tools

ASTM

MIL

JEDEC

IEC

Optical microscopy

X-Ray/CT/SEM/EDX/FTIR

Job description

Meta is seeking a Sustaining Reliability Engineer to set the technical direction for long-term reliability of consumer hardware across the device portfolio, including VR/AR hardware and wearables. You will own reliability strategy for installed bases and scaling products, driving root-cause resolution and corrective actions across families.

You will define metrics, analytics, and reaction frameworks, influence design decisions, and partner with internal leaders and external suppliers to sustain