Sustaining Cloud Storage Engineer (ONTAP)

NetApp, Inc.; Wichita (KS); Hybrid; USD 113,000 - 168,000; Full time

Job summary

NetApp, Inc. in the United States is seeking a Continuous Product Engineering (Sustaining Engineering) professional to diagnose and reproduce customer issues in the ONTAP and Google Cloud context, collaborating with senior engineers to improve product resilience and supportability.

The role involves analyzing system logs and memory dumps, debugging low-level code, and contributing to software fixes. It is a daytime position with potential holiday/weekend coverage, and offers a comprehensive

Qualifications

• BS in Engineering or Computer Science with 2 years of experience.
• Master’s Degree or equivalent experience.

Responsibilities

• Diagnose complex customer issues in Google Cloud and ONTAP.
• Debug and identify root causes of filesystem problems and data recovery.
• Examine system logs, memory dumps, and ONTAP source code.
• Collaborate with support and development engineers to improve ONTAP.
• Regular daytime position with possible holiday/weekend coverage.

Education

BS in Engineering or Computer Science

MS degree or equivalent experience

Job description

NetApp, Inc. in the United States is seeking a Continuous Product Engineering (Sustaining Engineering) professional to diagnose and reproduce customer issues in the ONTAP and Google Cloud context, collaborating with senior engineers to improve product resilience and supportability.

The role involves analyzing system logs and memory dumps, debugging low-level code, and contributing to software fixes. It is a daytime position with potential holiday/weekend coverage, and offers a comprehensive