Sustainer Program Manager, Paralyzed Veterans of America

Donation Places; Washington (District of Columbia); Hybrid; USD 85,000 - 120,000; Full time

Job summary

Paralyzed Veterans of America in Washington, DC is seeking a Sustainer Program Manager to develop strategy for and grow its recurring monthly giving programme. This role sits at the center of the charityís income stream, aiming to convert donors and provide predictable revenue for multi-year work.

The position is hybrid in Washington, DC and full-time. You will lead acquisition initiatives and collaborate with the development team to optimize donor journeys and stewardship.

Qualifications

• Experience in direct-response or donor-retention fundraising.
• Comfort with fundraising data and CRM reporting.
• Interest in recurring-revenue fundraising rather than major gifts.

Responsibilities

• Build acquisition strategy to convert one-time donors into monthly supporters.
• Manage retention, upgrade, and win-back campaigns across email, direct mail, and digital.
• Monitor attrition, average gift, and lifetime value, and report on them.
• Coordinate with the wider development team on donor journeys and stewardship.

Skills

Direct-response fundraising

Donor retention

CRM reporting

Fundraising data analysis

Job description

# Sustainer Program Manager, Paralyzed Veterans of America**Paralyzed Veterans of America**Washington, DCFull-TimeMore Details**Organization:** Paralyzed Veterans of America **Location:** Washington, DC (hybrid) **Type:** Full-timeManagement### About the roleParalyzed Veterans of America is recruiting a Sustainer Program Manager to develop strategy for and grow its recurring monthly giving programme. Sustainer roles sit at the centre of a charity's most valuable income stream: monthly donors give more over their lifetime than one-off donors and provide the predictable revenue that lets an organization plan, hire, and commit to multi-year work.Discover moreCharity OrganizationsCharityMedical Procedures### Typical responsibilities for this kind of role* Building acquisition strategy to convert one-time donors into monthly supporters* Managing retention, upgrade, and win-back campaigns across email, direct mail, and digital* Monitoring attrition, average gift, and lifetime value, and reporting on them* Coordinating with the wider development team on donor journeys and stewardship### Who tends to fitCandidates with direct-response or donor-retention experience, comfort with fundraising data and CRM reporting, and an interest in the recurring-revenue side of development rather than major gifts.### How to applyThis listing was published on the Work for Good nonprofit job board. Search the board for the current posting and apply through the employer's own application process.