Sustainable Retail Operations Associate

Reformation; Palo Alto (CA); Vor Ort; USD 22.000 - 34.000; Vollzeit

Benefits dieser Stelle

Medical insurance

Dental insurance

Vision insurance

Commuter benefits

Paid time off

Holidays

Retirement planning

Fertility care support

Clothing discount

Volunteer time off

Zusammenfassung

Reformation in Palo Alto, CA is hiring a Sales Associate to join our mission-driven retail team. You will engage customers, drive sales, and deliver an elevated in-store experience that reflects our brand and sustainability values.

Reporting to the Store Manager, you will meet and exceed sales goals, contribute to clienteling, maintain inventory accuracy, and help create a welcoming environment with knowledgeable product storytelling. Flexible 30-40 hour schedule available.

Qualifikationen

• Experience working with a sales or retail organization and/or operationally intensive business.
• Ability to work in a fast-paced setting.
• Strong interpersonal skills and the ability to interact effectively with diverse personalities.
• Driven approach to take on new challenges with the self-motivation for your work and career.

Aufgaben

• Consistently meet and exceed sales goals.
• Assist in clientele generation through customer engagement.
• Contribute to an in-store experience for customers that both surprises and delights them.
• Deliver an elevated client experience acting as a brand ambassador - embody brand values, engage customers on the brand and share the stories of Reformation with a focus on educating on sustainability.
• Maintain extraordinary customer experience feedback and scoring on service evaluation through NPS.
• Understand the need for consistent inventory accuracy and controls in store.
• Contribute to Loss Prevention in all areas of the business.
• Uphold time and attendance policy.
• Ensure the selling floor reflects the brand and concept standards at all times.
• Share your deep knowledge about our product with genuine enthusiasm.
• Communicate product feedback based on customer feedback so we can continuously make our product and merchandising better.
• Help ensure that the store environment is inspiring and our product is easily accessible.
• Understand the core values and culture of Reformation and reflect these in all efforts.
• Maintain and uphold a professional, healthy, and productive work environment.

Kenntnisse

Sales experience

Retail experience

Fast-paced

Interpersonal skills

Self-motivated

Team player

Jobbeschreibung

Reformation in Palo Alto, CA is hiring a Sales Associate to join our mission-driven retail team. You will engage customers, drive sales, and deliver an elevated in-store experience that reflects our brand and sustainability values.

Reporting to the Store Manager, you will meet and exceed sales goals, contribute to clienteling, maintain inventory accuracy, and help create a welcoming environment with knowledgeable product storytelling. Flexible 30-40 hour schedule available.