Sustainability Account Executive — Client & Project Lead

ERM; Knoxville (TN); On-site; USD 60,000 - 69,000; Full time

Job summary

ERM in Knoxville, TN is seeking an Account Executive to serve as the primary point of contact for day-to-day client communications and to build trusted relationships grounded in responsiveness and accountability.

You will own project details from initiation through completion, coordinate timing, resources and budgets across agency teams, maintain thorough documentation, and drive client satisfaction and account growth. Experience in sustainability consulting is a plus; travel may be required.

Qualifications

• Experience managing day-to-day account activities for clients.
• Strong written and verbal communication skills.
• Ability to coordinate across internal teams and timelines.

Responsibilities

• Manage day-to-day account activities for assigned clients.
• Monitor and respond promptly to client emails, calls and requests.
• Coordinate project workflows, timelines and deliverables with internal teams.
• Prepare meeting notes and status updates for clients.

Skills

Client relationship management

Project coordination

Communication

Budgeting

Job description

ERM in Knoxville, TN is seeking an Account Executive to serve as the primary point of contact for day-to-day client communications and to build trusted relationships grounded in responsiveness and accountability.

You will own project details from initiation through completion, coordinate timing, resources and budgets across agency teams, maintain thorough documentation, and drive client satisfaction and account growth. Experience in sustainability consulting is a plus; travel may be required.