Survivor Support & Crisis Advocate

City of New York; New York (NY); On-site; USD 52,000 - 68,000; Full time

Job summary

The City of New York's District Attorney’s Office seeks a Victim Services Advocate for the Survivor Services Bureau in Manhattan. The role supports crime victims, witnesses and families by coordinating safety planning, connecting clients to services, and guiding them through the criminal justice process at multiple office locations including the Main Office, Harlem, and Washington Heights.

Responsibilities include heavy follow-up with clients, explaining the justice process, assisting with

Qualifications

• Bachelor’s degree required by start date.
• Experience in social work, counseling, or related field preferred.
• Ability to explain criminal justice system and provide case information.

Responsibilities

• Conduct high-volume follow-up calls and maintain ongoing contact to ensure clients receive support.
• Explain criminal justice system and provide case information.
• Assist with emergency safety planning.
• Act as liaison with victims and the assigned Assistant District Attorney throughout the Criminal Justice process.
• Ensure all victims, witnesses, and their families are connected with SSB’s services.
• Assist with orders of protection, supporting depositions, and notification of inmate release.
• Provide support and accompaniment during Criminal Justice proceedings.
• Participate in community presentations.
• Perform other duties as assigned.

Skills

Bilingual Spanish

ASL training

Analytical skills

Interpersonal skills

Written communication

Oral communication

Problem solving

Community relationships

Education

Bachelor's degree

Master's or Bachelor's in social work, psychology, victim advocacy

Job description

The City of New York's District Attorney’s Office seeks a Victim Services Advocate for the Survivor Services Bureau in Manhattan. The role supports crime victims, witnesses and families by coordinating safety planning, connecting clients to services, and guiding them through the criminal justice process at multiple office locations including the Main Office, Harlem, and Washington Heights.

Responsibilities include heavy follow-up with clients, explaining the justice process, assisting with