Survivor Care Outreach Specialist (Part-Time)

OncoveryCare; Nashville (TN); Remote; USD 20,664 - 34,440; Part time

Job summary

A virtual healthcare company is seeking a Part-Time Outreach Specialist to engage cancer survivors and guide them through their care journey. You will initiate contact with eligible patients and ensure they have the resources needed for their first appointment. The ideal candidate should have prior experience in customer service and possess strong organizational skills. This role offers the possibility for future transition to full-time, focusing on survivor-centered care.

Qualifications

• 2-3 years of experience in a patient-facing or customer service role.
• Comfortable with cold-calling and high-volume outreach.
• Strong organizational skills and attention to detail.

Responsibilities

• Make outbound calls to eligible cancer survivors.
• Prepare patients for their first appointment.
• Manage patient communication and follow-ups.

Skills

Customer service experience

Empathy

Organizational skills

Warm phone presence

Tech-savviness

Tools

EHRs

CRMs

Spreadsheets

Job description

A virtual healthcare company is seeking a Part-Time Outreach Specialist to engage cancer survivors and guide them through their care journey. You will initiate contact with eligible patients and ensure they have the resources needed for their first appointment. The ideal candidate should have prior experience in customer service and possess strong organizational skills. This role offers the possibility for future transition to full-time, focusing on survivor-centered care.