Survivor Benefit Team Leader

CalPERS; Sacramento (CA); Híbrido; USD 80.000 - 99.000; Jornada completa

Descripción de la vacante

The California Public Employees’ Retirement System (CalPERS) in Sacramento is seeking a Survivor Benefit Team Leader to oversee a team handling survivor benefit determinations, beneficiary eligibility reviews, and benefit adjustments. You will assign workloads, ensure accuracy and compliance, provide training, coaching, and performance feedback in a collaborative, member‑focused environment.

This position offers a hybrid schedule with up to two days remote per week, and the opportunity to

Responsabilidades

• Lead a team responsible for survivor benefit determinations, beneficiary eligibility reviews, and benefit adjustments.
• Assign and monitor workload; review casework for accuracy and compliance with laws and policies.
• Provide training, coaching, and performance feedback to staff; resolve complex cases and escalated inquiries.

Descripción del empleo

Equal Opportunity Employer The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.

It is an objective of the State of California to achieve a drug‑free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.

Position Details

Job Code #

JC-537605

Position #(s)

275-440-4800-019

Working Title

Survivor Benefit Team Leader

Classification

SUPERVISOR I

$7,172.00 - $8,910.00

New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.

# of Positions

1

Work Location

Sacramento County

Telework

Hybrid

Job Type

Permanent, Full Time

The California Public Employees’ Retirement System (CalPERS) is the nation’s largest public pension fund, providing retirement and health benefits to public employees, retirees, and their families. Headquartered in downtown Sacramento, we are a destination employer with an international reputation for leadership and innovation. At CalPERS, we’re committed to people – the people we serve, our team members, and the larger community around us. CalPERS is situated near the Napa Valley, San Francisco, Lake Tahoe, and other desirable destinations, and we offer competitive benefit packages, compensation, and opportunities for advancement.

If you are interested in becoming part of a diverse and inclusive workforce where talent, experience, and expertise are valued, CalPERS invites you to apply for this employment opportunity. To find out more about our Diversity, Equity, and Inclusion efforts, visit our website !

To take a look at CalPERS as a destination employer, view this YouTube video .

Job Description And Duties

Anticipated Interview Dates: We anticipate holding in-person interviews beginning the week of December 1, 2026 . We look forward to meeting with you!

Are you ready to lead a team and make a meaningful difference for survivors and beneficiaries? The Post-Retirement Survivor Benefits Section is seeking a Supervisor I who enjoys developing staff, solving complex problems, and delivering excellent customer service.

Under the general direction of a Supervisor II, you will lead a team responsible for survivor benefit determinations, beneficiary eligibility reviews, benefit adjustments, and survivor eligibility status changes. You will assign and monitor workload, review casework for accuracy and compliance with laws and policies, and provide training, coaching, and performance feedback. You will also help resolve complex cases and escalated inquiries, improve procedures, and guide your team through process changes.

If you enjoy supporting a team’s success, analyzing detailed information, and balancing quality and timeliness in a fast-paced environment, we encourage you to apply. Join us in supporting the CalPERS mission and providing timely, accurate benefits and compassionate service to survivors and beneficiaries.

Telework Information

This position is eligible for a hybrid work schedule, with up to two days of remote work and three days or more onsite, per week.

Sponsorship

This position is not eligible for visa sponsorship. Applicants must be authorized to work in the United States without the need for visa sponsorship. CalPERS does not participate in E-Verify for employment authorization purposes.

Effective July 1, 2025, The California Department of Human Resources (CalHR) implemented the Personal Leave Program 2025 (PLP 2025). PLP 2025 directs that each employee shall receive a 3 percent reduction in pay in exchange for 5 hours PLP 2025 leave credits, monthly. The salary range(s) included in the job advertisement do not reflect the 3 percent reduction in pay.

How did you hear about this position? Tell us in this brief survey .

You will find additional information about the job in the Duty Statement .

Special Requirements

Minimum Qualifications

All experience and education relating to the Minimum Qualifications (MQs) listed on the Classification Specification should be included in your application package to clearly demonstrate how you meet the MQs for this position. If you are using education to meet MQs, please include your transcripts with your application package. If you have a degree from outside of the United States, you must submit an evaluation of this degree to determine the US equivalency. If you need an evaluation, you can visit the National Association of Credential Evaluation Services (NACES) website to find organizations that provide these services. The Classification Specification is located on this Job Posting under "Minimum Requirements."

Please Note: You may need to pass an examination to establish list eligibility prior to a final offer of employment. To find and take an exam, visit CalHR’s CalCareers website .

Need help with your state application, resume, Statement of Qualifications, or interview preparation?

The CalPERS Career Services & Outreach team provides comprehensive support throughout the CalPERS hiring process. Our services include one‑on‑one online consultations for application assistance, Statement of Qualification review, and interview preparation. To schedule an appointment and receive personalized guidance from our team, please use the following booking link: CalPERS Career Services Consultations .

• Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
• Resume is required and must be included.

Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.