Surveyor - Acute Health Facilities

Department of Marine Resources; Lewiston (ME); On-site; USD 61,000 - 86,000; Full time

Benefits offered by this job

13 paid holidays

3+ weeks vacation leave

Health insurance

Job summary

Department of Health and Human Services (DHHS) in Maine seeks a Survey Team Coordinator to support licensing and certification by coordinating a team of surveyors, conducting inspections, and investigating complaints in acute care facilities across Lewiston and other cities.

The role requires deep knowledge of CMS requirements, strong communication skills, and willingness to travel statewide with occasional overnight stays; the position includes a 2% recruitment stipend and a competitive salary

Qualifications

• Eight years combined education/experience in a health care setting.
• Excellent verbal and written communication skills.
• Knowledge of federal and state regulatory requirements for acute care.

Responsibilities

• Coordinate a team of surveyors to conduct inspections and investigate complaints in acute-level providers.
• Interview complainants and witnesses to obtain information regarding allegations.
• Perform record reviews and observations in facilities.
• Write Statements of Deficiencies outlining non-compliance with rules/regulations.
• Assist the team to ensure Statements of Deficiencies comply with CMS requirements.
• Participate in CMS-mandated training and ensure licensing compliance.

Skills

Verbal communication

Written communication

Regulatory knowledge

Education

Eight years healthcare education/experience

Job description

Department of Health and Human Services (DHHS), Social Services Program Specialist II

Opening Date: November 4, 2026

Closing Date: November 18, 2026

Job Class Code: 5093

Grade: 25 (Supervisory)

Salary: $61,193.60 - $86,403.20 per year*

*This is inclusive of a 2.00% recruitment and retention stipend

Position Number: 02031-1081

Location: Lewiston, Portland, Augusta, Bangor

Currently, this position is not eligible for visa sponsorship or STEM OPT extensions.

Core Responsibilities

We are looking for a professional who thrives in a team environment, yet works well independently, to support the Department of Health and Human Service's mission to promote health and safety for all Maine people.

What can you expect to do as a Survey Team Coordinator?

• Coordinate a team of surveyors as you conduct inspections and investigate complaint allegations in acute-level providers such as hospitals, hospices, ambulatory surgical centers, and others;
• Interview complainants and witnesses to obtain information regarding complaint allegations;
• Perform record reviews and observations in facilities;
• Write reports known as "Statements of Deficiencies," which outline the rules/regulations that the facility failed to follow;
• Assist your team members to ensure Statements of Deficiencies comply with the requirements set by the Centers for Medicare and Medicaid Services ("CMS");
• Participate in training, including mandatory online training required by CMS;
• Ensure that facilities comply with both federal and State licensing requirements

This position does not perform any supervisory duties.

This position does require statewide travel and occasional overnight stays; in addition, it may be necessary to conduct occasional early morning, night, or weekend survey work.

Minimum Qualifications

An eight (8) year combination of education and/or professional experience in a health care setting.

Preferred Candidates Will ALSO Have

• Experience providing care or services to patients in hospitals;
• Experience working in ambulatory surgical centers; home health care agencies, dialysis facilities or hospices;
• Demonstrated excellent verbal and written communication skills; and
• A demonstrated knowledge of federal and state regulatory requirements for acute healthcare facilities

Thinking about applying?

Research shows that people from historically excluded communities tend to apply to jobs only when they check every box in the posting. If you're currently reading this and hesitating to apply for that reason, we encourage you to go for it! Let us know how your lived experience and passion set you apart.

Agency Information

The Department of Health and Human Services (DHHS) is dedicated to promoting health, safety, resilience, and opportunity for Maine people. The Department provides health and social services to approximately a third of the State's population, including children, families, older Mainers, and individuals with disabilities, mental illness, and substance use disorders. The Department also promotes public health, operates two state psychiatric hospitals, and provides oversight to health care providers.

The mission of the Division of Licensing and Certification is to ensure Maine's citizens receive quality and effective health care and social services by developing and applying regulatory standards that help people have safe and appropriate outcomes.

Application Information

For questions about this position, please contact Matthew Kelly, RN - Program Manager Acute Care at [e-mail]

Benefits of working for the State of Maine

• Work-Life Fit - Rest is essential. Take time for yourself using 13 paid holidays and 3+ weeks of vacation leave annually. Vacation leave accrual increases with years of service, and overtime-exempt employees receive personal leave. When you or immediate members of your family are ill, utilize 12 days of sick leave per year.
• Health Insurance Coverage - The State of Maine pays 85%-95% of employee-only premiums ($12,213.60 - $13,650.48 annual value) , depending on salary. Use this chart to find the premium costs for you and your family, including the percentage of dependent coverage paid by the State.

Health Insurance Premium Credit