Surveyor – Acute Health Facilities

MaineGuide; Lewiston (ME); On-site; USD 61,000 - 86,000; Full time

Benefits offered by this job

13 paid holidays

3+ weeks vacation leave

Health Insurance Coverage (State pays

Health Insurance Premium Credit

Dental Insurance (100% premiums)

Public Service Student Loan Forgivable

Retirement Plan (MainePERS)

Parental leave

Sick leave

Deferred compensation

Job summary

Department of Health and Human Services (DHHS) in Maine is seeking a Survey Team Coordinator to support inspections of acute-level providers and to investigate complaint allegations. The role involves coordinating surveyors, interviewing witnesses, and writing regulatory deficiency reports.

The position requires an 8-year combination of education and health-care experience, with preferred background in hospitals or ambulatory centers.

Qualifications

• Eight (8) year combination of education and/or professional experience in a health care setting.
• Preferred: experience in hospitals, ambulatory surgical centers, home health care agencies, dialysis facilities or hospices.
• Demonstrated knowledge of federal and state regulatory requirements for acute healthcare facilities.

Responsibilities

• Coordinate a team of surveyors conducting inspections and investigate complaints in acute-level facilities.
• Interview complainants and witnesses to gather information about allegations.
• Perform record reviews and facility observations.
• Write Statements of Deficiencies detailing regulatory failures.
• Assist teams to ensure Statements of Deficiencies comply with CMS requirements.
• Participate in CMS-mandated training and statewide travel as needed.
• Ensure facilities comply with federal and state licensing requirements.

Skills

Team coordination

Inspection

Interviewing

Reporting

Job description

Department ofHealth and Human Services (DHHS)

Social Services Program Specialist II

Opening Date:November 4, 2026

Closing Date:November 18, 2026

Job Class Code: 5093

Grade:25 (Supervisory)

Salary:$61,193.60 - $86,403.20 per year*

*This is inclusive of a 2.00% recruitment and retention stipend

Position Number: 02031-1081

Location: Lewiston, Portland, Augusta, Bangor

Currently, this position is not eligible for visa sponsorship or STEM OPT extensions.

Core Responsibilities:

We are looking for a professional who thrives in a team environment, yet works well independently, to support the Department of Health and Human Service’s mission to promote health and safety for all Maine people.

What can you expect to do as a Survey Team Coordinator?

• Coordinate a team of surveyors as you conduct inspections and investigate complaint allegations in acute-level providers such as hospitals, hospices, ambulatory surgical centers, and others;
• Interview complainants and witnesses to obtain information regarding complaint allegations;
• Perform record reviews and observations in facilities;
• Write reports known as “Statements of Deficiencies,” which outline the rules/regulations that the facility failed to follow;
• Assist your team members to ensure Statements of Deficiencies comply with the requirements set by the Centers for Medicare and Medicaid Services (“CMS”);
• Participate in training, including mandatory online training required by CMS;
• Ensure that facilities comply with both federal and State licensing requirements

This position does not perform any supervisory duties.

This position does require statewide travel and occasional overnight stays; in addition, it may be necessary to conduct occasional early morning, night, or weekend survey work.

Minimum Qualifications:

An eight (8) year combination of education and/or professional experience in a health care setting.

Preferred candidates will ALSO have:

• Experience providing care or services to patients in hospitals;
• Experience working in ambulatory surgical centers; home health care agencies, dialysis facilities or hospices;
• Demonstrated excellent verbal and written communication skills; and
• A demonstrated knowledge of federal and state regulatory requirements for acute healthcare facilities

Agency information:

The Department of Health and Human Services (DHHS) is dedicated to promoting health, safety, resilience, and opportunity for Maine people. The Department provides health and social services to approximately a third of the State's population, including children, families, older Mainers, and individuals with disabilities, mental illness, and substance use disorders. The Department also promotes public health, operates two state psychiatric hospitals, and provides oversight to health care providers.

The mission of the Division of Licensing and Certification is to ensure Maine’s citizens receive quality and effective health care and social services by developing and applying regulatory standards that help people have safe and appropriate outcomes.

Benefits of working for the State of Maine:

No matter where you work across Maine state government, you find employees who embody our state motto—"Dirigo" or "I lead"—as they provide essential services to Mainers every day. We believe in supporting our workforce's health and wellbeing with a valuable total compensation package, including:

• Work-Life Fit– Rest is essential. Take time for yourself using 13 paid holidays and 3+ weeks of vacation leave annually. Vacation leave accrual increases with years of service, and overtime-exempt employees receive personal leave. When you or immediate members of your family are ill, utilize 12 days of sick leave per year.
• Health Insurance Coverage– The State of Maine pays85%-95% of employee-only premiums ($12,213.60 - $13,650.48 annual value), depending on salary. Use this chart to find the premium costs for you and your family, including the percentage of dependent coverage paid by the State.
• Health Insurance Premium Credit– Participation decreases employee-only premiums by 5%. Visit the Office of Employee Health and Wellness for more information about program requirements.
• Dental Insurance– The State of Maine pays 100% of employee-only dental premiums ($365.28 annual value).
• Retirement Plan– The State contributes the equivalent of 14.06% of the employee's pay towards the Maine Public Employees Retirement System (MainePERS), on behalf of the employee.
• Gym Membership Reimbursement – Improve overall health with regular exercise and receive up to $40 per month to offset this expense.
• Health and Dependent Care Flexible Spending Accounts – Set aside money pre-tax to help pay for out-of-pocket health care expenses and/or daycare expenses.
• Public Service Student Loan Forgiveness – The State of Maine is a qualified employer for this federal program. For more information, visit the Federal Student Aid office.
• Living Resources Program – Navigate challenging work and life situations with our employee assistance program.
• Parental leaveis one of the most important benefits for any working parent. All employees who are welcoming a child—including non-birthing and adoptive parents—receivesix weeks of fully paid parental leave. Additional, unpaid leave may also be available, under the Family and Medical Leave Act.
• Voluntary Deferred Compensation – Save additional pre-tax funds for retirement in a MaineSaves 457(b) account through payroll deductions.

State employees are eligible for an extensive and highly competitive benefits package, covering many aspects of wellness. Learn about additional wellness benefits for State employees from the Office of Employee Health and Wellness.

Note: Benefits may vary somewhat according to specific collective bargaining agreements and are prorated foranything less than full-time.

There's a job and then there's purposeful, transformative work. Our aim is to create a workplace where you can learn, grow, and continuously refine your skills. Applicants demonstrate job requirements in differing ways, and we appreciate that many skills and backgrounds can make people successful in this role.

As an Equal Opportunity employer, Maine State Government embraces a culture of respect and awareness. We are committed to creating a strong sense of belonging for all team members, and our process ensures an inclusive environment to applicants of all backgrounds including diverse race, color, sex, sexual orientation or gender identity, physical or mental disability, religion, age, ancestry, national origin, familial status or genetics.

If you’re looking for a great next step, and want to feel good about what you do, we’d love to hear from you. Please note reasonable accommodations are provided to qualified individuals with disabilities upon request.

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