Surveyor – Acute Health Facilities

Department of Health and Human Services; Lewiston (ID); On-site; USD 61,000 - 86,000; Full time

Benefits offered by this job

Health Insurance Coverage

Retirement Plan

Vacation leave

Paid holidays

Sick leave

Public Service Student Loan Forgivenes

Job summary

The Department of Health and Human Services in Maine is seeking a Survey Team Coordinator to lead a field team conducting inspections of acute-level facilities such as hospitals and hospices. You will interview witnesses, review records, and draft Statements of Deficiencies to ensure compliance with CMS and state regulations.

Travel statewide with occasional overnight stays; applicants should have a strong background in health care and proven communication skills.

Qualifications

• An eight (8) year combination of education and/or professional experience in a health care setting.

Responsibilities

• Coordinate a team of surveyors as you conduct inspections and investigate complaint allegations in acute-level providers such as hospitals, hospices, ambulatory surgical centers, and others.
• Interview complainants and witnesses to obtain information regarding complaint allegations.
• Perform record reviews and observations in facilities.
• Write reports known as “Statements of Deficiencies,” which outline the rules/regulations that the facility failed to follow.
• Assist your team members to ensure Statements of Deficiencies comply with the requirements set by the Centers for Medicare and Medicaid Services (“CMS”).
• Participate in training, including mandatory online training required by CMS.
• Ensure that facilities comply with both federal and State licensing requirements

Job description

If you are a current State of Maine employee, please submit your application through the internal application process using the Find Jobs report in PRISM. Seasonal employees who do not have PRISM access should apply through the State’s career page and indicate on the application that they have previously worked for the State. . Department of Health and Human Services (DHHS) Social Services Program Specialist II Opening Date: November 4, 2026 Closing Date: November 18, 2026 Job Class Code: 5093 Grade: 25 (Supervisory) Salary: $61,193.60 - $86,403.20 per year* *This is inclusive of a 2.00% recruitment and retention stipend Position Number: 02031-1081 Location: Lewiston, Portland, Augusta, Bangor Currently, this position is not eligible for visa sponsorship or STEM OPT extensions.

Core Responsibilities

We are looking for a professional who thrives in a team environment, yet works well independently, to support the Department of Health and Human Service’s mission to promote health and safety for all Maine people. What can you expect to do as a Survey Team Coordinator?

• Coordinate a team of surveyors as you conduct inspections and investigate complaint allegations in acute-level providers such as hospitals, hospices, ambulatory surgical centers, and others;
• Interview complainants and witnesses to obtain information regarding complaint allegations;
• Perform record reviews and observations in facilities;
• Write reports known as “Statements of Deficiencies,” which outline the rules/regulations that the facility failed to follow;
• Assist your team members to ensure Statements of Deficiencies comply with the requirements set by the Centers for Medicare and Medicaid Services (“CMS”);
• Participate in training, including mandatory online training required by CMS;
• Ensure that facilities comply with both federal and State licensing requirements

This position does not perform any supervisory duties.

This position does require statewide travel and occasional overnight stays; in addition, it may be necessary to conduct occasional early morning, night, or weekend survey work.

Minimum Qualifications

• An eight (8) year combination of education and/or professional experience in a health care setting.

Preferred candidates will ALSO have:

• Experience providing care or services to patients in hospitals;
• Experience working in ambulatory surgical centers; home health care agencies, dialysis facilities or hospices;
• Demonstrated excellent verbal and written communication skills;
• A demonstrated knowledge of federal and state regulatory requirements for acute healthcare facilities

Agency information

The Department of Health and Human Services (DHHS) is dedicated to promoting health, safety, resilience, and opportunity for Maine people. The Department provides health and social services to approximately a third of the State's population, including children, families, older Mainers, and individuals with disabilities, mental illness, and substance use disorders. The Department also promotes public health, operates two state psychiatric hospitals, and provides oversight to health care providers. The mission of the Division of Licensing and Certification is to ensure Maine’s citizens receive quality and effective health care and social services by developing and applying regulatory standards that help people have safe and appropriate outcomes.

Benefits of working for the State of Maine

• Work-Life Fit – Rest is essential. Take time for yourself using 13 paid holidays and 3+ weeks of vacation leave annually. Vacation leave accrual increases with years of service, and overtime-exempt employees receive personal leave. When you or immediate members of your family are ill, utilize 12 days of sick leave per year.
• Health Insurance Coverage – The State of Maine pays 85%-95% of employee-only premiums ($12,213.60 - $13,650.48 annual value), depending on salary. Use this chart to find the premium costs for you and your family, including the percentage of dependent coverage paid by the State.
• Health Insurance Premium Credit – Participation decreases employee-only premiums by 5%. Visit the Office of Employee Health and Wellness for more information about program requirements.
• Dental Insurance – The State of Maine pays 100% of employee-only dental premiums ($365.28 annual value).
• Retirement Plan – The State contributes the equivalent of 14.06% of the employee's pay towards the Maine Public Employees Retirement System (MainePERS), on behalf of the employee.
• Gym Membership Reimbursement – Improve overall health with regular exercise and receive up to $40 per month to offset this expense.
• Health and Dependent Care Flexible Spending Accounts – Set aside money pre-tax to help pay for out-of-pocket health care expenses and/or daycare expenses.
• Public Service Student Loan Forgiveness – The State of Maine is a qualified employer for this federal program. For more information, visit the Federal Student Aid office.
• Living Resources Program – Navigate challenging work and life situations with our employee assistance program.