Survey Field Technician II

Johnson, Mirmiran, and Thompson Inc.; Saint Charles (MO); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player is seeking a dedicated Funding Coordinator II to join their dynamic team. This role is pivotal in ensuring the accuracy of medical documentation and the successful submission of prior authorizations across various divisions. The ideal candidate will possess exceptional communication skills and a deep understanding of the funding process, along with the ability to thrive in a fast-paced environment. This position not only involves reviewing and following up on authorizations but also requires a proactive approach to training and supporting team members. Join a team that values integrity and collaboration, and make a meaningful impact in the healthcare funding landscape.

Qualifications

• Six months of medical documentation experience or training required.
• Ability to work in a fast-paced environment and juggle multiple priorities.

Responsibilities

• Review medical documentation for accuracy and submit for prior authorization.
• Maintain follow-up on the status of prior authorization requests.

Skills

Communication Skills

Medical Documentation Review

Problem-Solving

Time Management

Customer Service

Education

High School diploma/GED

Associate's degree

Tools

Microsoft Office Suite

Job description

SUMMARY OF RESPONSIBILITY:

The Funding Coordinator II is responsible for the review of medical documentation, submission, and follow-up of prior authorizations across Divisions. They are an integral part of the Funding teams and will commit to providing cross-divisional support and projects. This position requires someone with advanced skills in communication effectiveness, expansive knowledge of the funding process, quick turn-around time, and a willingness to promote a positive culture within the DFC teams.

Essential Functions:

• Review medical documentation for accuracy/medical necessity
• Submit for prior authorization with all required documentation to the appropriate funding source
• Maintain consistent follow-up on the status of all prior authorization requests
• Review authorizations from payer to determine approved/denied items
• Calculate estimated copay based on current insurance benefits
• Communicate with Supervisor regarding issues/changes with Payer
• Respond to all internal and external customers in a timely & professional manner
• Serve as a subject matter expert and lead for all team members, including training and onboarding new team members, acting as back-up support when team members are out, and assisting team members with questions.
• Act as a leader and change agent within the team and maintain a positive attitude.
• Participate in department/company projects and initiatives
• Identify and communicate trends to management, as well as help find resolutions for those trends

Other Functions:

• Perform related duties as required.

QUALIFICATIONS AND COMPETENCIES:

• High School diploma/GED required; Associate's degree preferred.
• Six months of medical documentation-related experience or training required.
• Proficiency in Microsoft Office Suite required.
• Ability to work in a fast-paced environment and juggle multiple priorities.
• Able to think quickly, assess a situation, and make sound decisions.
• Able to use technology to optimize efficiency and effectiveness.
• Solid written and verbal communication, listening, organization, and priority-setting skills.
• Listens well and retains instructions; accepts constructive feedback from supervisor.
• A track record of being consistent with attendance and prompt arrival at work and meetings.
• Ability to perform the job with integrity and values consistent with the Numotion Mission.