Surveillance Technician

Bally's Interactive; Town of Dover (NY); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

30 days free DART rides

Delaware commute reimbursements

Job summary

Bally's Dover is seeking a Surveillance Technician to perform replacement and maintenance of video and surveillance equipment, monitor inventory, and assist with installation of new gear.

You will observe the facility via CCTV, ensure proper operation of video and recording systems, and respond to service calls with timely fixes and clear logs.

This role requires weekend, holiday, and night shifts, strict adherence to safety rules, and safeguarding keys, radios, and company assets.

Responsibilities

• Performs replacement of any failed video and surveillance equipment.
• Monitors inventory levels for the surveillance department and notifies proper personnel of low stock.
• Performs preventative maintenance on equipment.
• Troubleshoots equipment failures.
• Troubleshoots and replaces any and all related equipment without assistance.
• Assists in the installation, set-up, and checkout of new equipment and other technical equipment or operations related equipment.
• Observes the facility via the CCTV system when not performing maintenance duties.
• Ensures proper installation and operation of all video and recording equipment.
• Answers service calls and summons proper person if a repair cannot be made.
• Observes all video lottery regulations and company policies and procedures.
• Maintains the integrity of the operation and related equipment and secure all company assets and property at all times.
• Responsible for the security of assigned keys and radio from check-in to check-out.
• Responsible for completing all regulatory and company operational logs/forms correctly.
• Tags repairable parts noting appropriate information.
• Provides exceptional customer service.
• Works safely, following all established safety rules and regulations.
• Communicates effectively with co-workers, supervisors and guests.
• Follows all relevant policies and procedures.
• When assigned to the CCTV monitoring room: Patrols the facility through the use of PTZ and fixed cameras recording all pertinent activity on the Surveillance system. Logs and marks video clips and files them in one of several repositories depending on the Surveillance system.
• Monitors fire alarm panel and responds to fire alarms and system troubles notifying proper persons in accordance with established procedures.
• Prepares daily logs of all pertinent activity. Completes reports of suspicious activity and incidents in accordance with surveillance policy and procedure manual.
• Records questionable activity for review and possible use as evidence in court as directed.
• Conducts same type of observations of the gaming areas as directed.
• Patrols the facility entrances, the cashiers’ cage, coin vault and count rooms.
• Performs other duties as assigned.

Job description

Responsibilities:

• Performs replacement of any failed video and surveillance equipment.
• Monitors inventory levels for the surveillance department and notifies proper personnel of low stock.
• Performs preventative maintenance on equipment.
• Troubleshoots equipment failures.
• Troubleshoots and replaces any and all related equipment without assistance.
• Assists in the installation, set-up, and checkout of new equipment and other technical equipment or operations related equipment.
• Observes the facility via the CCTV system when not performing maintenance duties.
• Ensures proper installation and operation of all video and recording equipment.
• Answers service calls and summons proper person if a repair cannot be made.
• Observes all video lottery regulations and company policies and procedures.
• Maintains the integrity of the operation and related equipment and secure all company assets and property at all times.
• Responsible for the security of assigned keys and radio from check-in to check-out.
• Responsible for completing all regulatory and company operational logs/forms correctly.
• Tags repairable parts noting appropriate information.
• Provides exceptional customer service.
• Works safely, following all established safety rules and regulations.
• Communicates effectively with co-workers, supervisors and guests.
• Follows all relevant policies and procedures.
• When assigned to the CCTV monitoring room:
• “Patrols” the facility through the use of PTZ and fixed cameras recording all pertinent activity on the Surveillance system. Logs and marks video clips and files them in one of several repositories depending on the Surveillance system.
• Monitors fire alarm panel and responds to fire alarms and system troubles notifying proper persons in accordance with established procedures.
• Prepares daily logs of all pertinent activity. Completes reports of suspicious activity and incidents in accordance with surveillance policy and procedure manual.
• Records questionable activity for review and possible use as evidence in court as directed.
• Conducts same type of observations of the gaming areas as directed.
• “Patrols” the facility entrances, the cashiers’ cage, coin vault and count rooms.
• Performs other duties as assigned.

Work Environment:

• Must be available to work weekends, holidays, and nights as schedule.
• Must be able to distinguish all colors.

Additional Benefits:

• Enjoy 30 consecutive days of free rides for new hires with DART and earn reimbursements via Delaware Commute Solutions

Starting Compensation:

• $18.50/hr

The above description denotes some of the specific characteristics which are necessary to perform the principal functions of the job and are not intended to be a description of all the work requirements that may be inherent in the position.

Bally's Dover is an equal opportunity employer.