Surveillance Technician

Oak Grove Racing, Gaming & Hotel; Oak Grove (KY); On-site; USD 35,000 - 55,000; Full time

Job summary

A leading gaming facility seeks a Surveillance Technician to maintain and optimize their surveillance systems. This full-time position requires experience with security technologies and strong collaboration skills. Candidates will be part of a dynamic team ensuring safety and compliance within a bustling environment.

Qualifications

• Experience with enterprise surveillance systems is required.
• Familiarity with door hardware and low-voltage standards is a must.
• Basic networking knowledge (TCP/IP) is essential.

Responsibilities

• Assist in day-to-day operation of CCTV and access control systems.
• Maintain system maps, logs, and conduct preventive maintenance.
• Troubleshoot outages and performance issues.

Skills

Technical troubleshooting

Critical thinking

Analytical skills

Communication skills

Education

Experience with surveillance systems

Familiarity with electronic door hardware

Job description

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Pay Range

Oak Grove: Oak Grove Racing, Gaming & Hotel (the “Property”) is a newer facility in a high traffic area in the heart of Oak Grove, Kentucky, and across the street from a large Army post, Ft. Campbell. The Property is 10 miles from Clarksville, TN and less than 60 miles northwest of downtown Nashville, TN.

Title: Surveillance Technician

Requisition ID#: 710

Location:

Oak Grove, KY, US, 42262

Property: Oak Grove Racing

• Gaming
• Hotel
  
  

Pay Range

Oak Grove: Oak Grove Racing, Gaming & Hotel (the “Property”) is a newer facility in a high traffic area in the heart of Oak Grove, Kentucky, and across the street from a large Army post, Ft. Campbell. The Property is 10 miles from Clarksville, TN and less than 60 miles northwest of downtown Nashville, TN.

Job Summary

The Surveillance Technician plays a key role in ensuring the integrity, performance, and reliability of the Property’s surveillance and access control infrastructure. This position is responsible for assisting in the installation, maintenance, and optimization of enterprise-level video surveillance systems, electronic access controls, and related technologies. The role requires strong collaboration with internal departments, external vendors, and a deep understanding of physical security systems to maintain a secure and compliant environment.

Essential Duties And Responsibilities

SPECIFIC DUTIES AND RESPONSIBILITIES

Assist in the day-to-day operation of CCTV and access control systems across the facility.

• Install, configure, and monitor IP-based surveillance cameras, NVRs, door hardware (maglocks, strikes, card readers), and associated systems.
• Maintain up-to-date system maps, equipment logs, and inventory.
• Support expansion and upgrade projects involving surveillance or access control systems.
• Coordinate with IT and Facilities for infrastructure readiness and technical support.
• Perform preventive maintenance and regular system health checks.
• Troubleshoot and resolve outages, performance issues, or connectivity problems.
• Assist in managing vendor relationships, service contracts, and technical support escalations.
• Provide video footage or access logs to support investigations and compliance audits.
• Support firmware updates, system backups, and disaster recovery planning.
• Stay informed on security technology trends and recommend improvements.
• Ensure compliance with internal policies and external regulatory requirements.
  
  

Required Skills And Abilities

STANDARDS OF PERFORMANCE

• Demonstrate sound technical troubleshooting and critical thinking skills.
• Maintain confidentiality and professionalism when handling sensitive security data.
• Provide timely and accurate documentation of system changes and incidents.
• Respond promptly to system issues, including availability for after-hours emergencies.
• Effectively communicate with leadership, vendors, and cross-functional departments.
• Manage multiple priorities in a fast-paced, regulated environment.
  
  

Education And Experience

EDUCATION, TRAINING, AND EXPERIENCE

Required

• Experience with enterprise surveillance and/or access control systems.
• Familiarity with electronic door hardware and low-voltage standards.
• Basic understanding of networking protocols (TCP/IP, PoE, VLANs, VPNs).
• Strong analytical and communication skills.
  
  

Preferred

• 1–2+ years of hands-on experience with access control systems.
• Background with card readers, biometric systems, and door controllers.
• Experience working in high-security environments (gaming, government, etc.).
• Ability to integrate and troubleshoot physical security systems.
  
  

Physical Requirements & Working Conditions

PHYSICAL DEMANDS

• Ability to lift, install, and maintain equipment weighing up to 50 lbs.
• Comfortable working in enclosed technical spaces (e.g., server rooms, network closets).
• Must be able to work at heights using ladders or boom lifts.
• Occasional availability required outside standard business hours to address urgent issues.
  
  

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability.

Work With Us

Churchill Downs Incorporated is an inclusive and fun place to work. We celebrate unique approaches and points of view. We believe diversity is a mindset that drives excellence. We’re always learning, evolving and growing. We innovate through mutual respect of ideas and collaboration. This allows us to build a common language that inspires our team members and propels us toward the achievement of our vision.

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Nearest Major Market: Bowling Green

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other, Information Technology, and Management

• Industries

  Gambling Facilities and Casinos

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