Surveillance Tech II

Rwnewyork; New York, Northern (NY, KY); Hybrid; USD 90,000 - 120,000; Full time

Job summary

Resorts World New York City is seeking a Surveillance Technician II to maintain, repair and install VMS systems including IP cameras, DVRs, wiring and access controls. You will ensure compliance with NYSGC regulations and Resorts World standards while coordinating documentation and maintenance records.

The role requires a Networking degree or CCNA/CCNP certifications and 5+ years in a networking environment, with strong English communication and 24/7 emergency response availability.

Qualifications

• Certified in network administration and 5+ years in a networking environment.
• Design and maintain LANs, WANs, VLANs, QOS, DNS, DHCP, Firewalls, core switching and routing.
• Experience with surveillance hardware/software configurations is preferred.
• Maintain site maps, maintenance records and surveillance layouts.
• Ensure compliance with NYSGC requirements and Resorts World standards.
• Ability to communicate in English both orally and in writing.
• Must be 18+ with high school diploma and ability to obtain NY Lottery license.

Responsibilities

• Maintain, repair, install, organize and upkeep of all VMS systems/equipment incl. IP cameras, monitors, CCTV switches, servers, DVRs, wiring and access controls.
• Provide 24-hour emergency response for equipment repairs.
• Develop and train Surveillance staff on technical equipment usage.
• Provide technical assistance to other departments for covert surveillance installations.
• Catalog and inventory surveillance equipment and document scheduling, services, repairs, and maintenance.
• Stand in Observer duties when needed to meet NYSGC staff requirements.

Skills

Network administration

LANs/WANs/VLANs

DNS/DHCP

Firewalls & routing

Surveillance systems knowledge

English communication

Education

Networking degree or CCNA/CCNP certifications

Tools

CCTV systems

Security Access Controls

Network switches

DVRs

Job description

Job Responsibilities

The Surveillance Technician II reports to the Surveillance Technical Manager and other department Managers with whom an open accurate and reliable line of communication is to be maintained. Responsible for the maintenance, repair, installation, organization and upkeep of all VMS systems/equipment to include but not limited to: (IP cameras, monitors, alarms, CCTV switches, digital encoders, servers, raids, network switches, DVRs, wiring, Security Access Controls programming and troubleshooting.

Job Requirements

Candidate must be certified in network administration (Networking Degree or CCNA/CCNP certifications) and have five plus years of experience in a networking environment. Must be able to design and maintain LANs, WANS, VLANs, QOS, DNS, DHCP, Firewalls core switching and routing, Previous experience in Surveillance and Security Access Control hardware/software configurations preferred. Responsible for keeping all documentation up to date relating to site maps, maintenance records and surveillance layouts. Ensure surveillance equipment meets Resort World standards and meets or exceeds New York State Gaming Commissions requirements. Document and maintain detailed record relating to all scheduling, coordinate services, repairs, installations, removal of surveillance equipment and preventative maintenance. Provide 24 hour emergency response to perform or facilitate emergency equipment repairs. Develop and conduct training of Surveillance staff on the use of technical surveillance equipment. Provide technical assistance to other departments to install covert video and audio surveillance equipment. Catalog and inventory all surveillance technical equipment. 20/20 vision/corrective lenses, ability to distinguish colors, shapes and difference in size. Will be trained to be able to stand in and perform Observer duties when needed so as to maintain the minimum staff requirements per the NYSGC Regulations. Must have ability to communicate in English both orally and written. Work/Educational Experience Must be at least 18 years old, possess a high school or equivalent diploma and have the ability to obtain the appropriate license pursuant to the New York State Lottery regulations. Networking Degree or CCNA/CCNP certifications Five (5) years of experience in the installation, maintenance and repair of technical surveillance equipment. Knowledge of working with CCTV system to include cameras, monitors and recording devices. Working at Resorts World: Resorts World New York City strives to provide our guests with world-class gaming, exquisite dining, and unique entertainment experiences. We are looking to hire an enthusiastic and dedicated team of professionals. Resorts World strives to provide our guests with world-class gaming, exquisite dining, and unique entertainment experiences. We are looking to hire an enthusiastic and dedicated team of professionals.