Surveillance Supervisor

Landry's, LLC.; South Lake Tahoe (NV); On-site; USD 65,000 - 80,000; Full time

Job summary

Landry's, LLC. in South Lake Tahoe is seeking a Surveillance Supervisor to lead operations, ensure compliance with state regulations, and uphold the brand values of KEEP. You will monitor casino activities, review footage, and generate incident reports.

The role requires 4 years in casino surveillance, English fluency, and the ability to obtain Nevada Gaming Registration. Join a team focused on professionalism, confidentiality, and career advancement opportunities within a dynamic casino

Qualifications

• 4 years’ experience in the casino surveillance field.
• Excellent analytical and communication skills; fluent in English.
• Ability to obtain Nevada Gaming Registration.
• Ability to work in a casino environment with security awareness.

Responsibilities

• Monitor hotel and casino operations to ensure compliance with state regulations, internal controls, and company policies.
• Review video footage as needed.
• Generate detailed written reports on incidents that occur on property.
• Perform duties as directed by the Executive Director of Surveillance.

Skills

Analytical skills

Problem solving

Administrative skills

Multitasking

Organization

Prioritization

Interpersonal skills

Communication (verbal)

Communication (written)

Confidentiality

Table games knowledge

Gaming laws knowledge

Nevada registration readiness

Age 21+

Job description

Overview

The Surveillance Supervisor manages the operational staff and ensures that all laws, regulations, policies and procedures are followed. This position must also exhibit a high level of professional and personalized guest service that embodies the Company’s brand standard and core values (K.E.E.P. – Kindness, Engagement, Empathy and Positivity).

Responsibilities

• Responsible for continually monitoring the hotel and casino operations to ensure adherence to the state regulations, in-house internal controls and company policies and procedures.
• Review video footage as needed.
• Generate detailed written reports or follow-up reports on incidents that occur on property.
• Perform any and all job-related duties as directed by the Executive Director of Surveillance

SUPERVISORY RESPONSIBILITIES:

Surveillance Agents

Qualifications

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To perform this job successfully, an individual must be able to perform the duties and responsibilities satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

• Excellent analytical, problem solving, administrative, multi-tasking, organization and prioritization skills.
• Excellent interpersonal and communication skills (verbal and written), fluent and articulate in English.
• Ability to work efficiently, independently and cohesively, consistently producing quality results.
• Ability to maintain confidentiality of sensitive information.
• Knowledge of all table games.
• Knowledge of gaming minimum internal casino standards, local jurisdictional gaming laws and Nevada Revised Statues.
• Must be able to obtain a Nevada Gaming Registration
• Minimum age requirement is 21.

*PLEASE NOTE: THIS POSITION REQUIRES A GAMING LICENSE BY THE NEVADA GAMING CONTROL BOARD

EDUCATION and/or EXPERIENCE:

4 years’ experience in the casino surveillance field

MATHEMATICAL SKILLS:

Must possess basic mathematical skills to include ability to add, subtract, multiply and divide specific to position responsibilities.

Language Skills:

• Ability to read and understand all policies and procedures.
• Must be able to communicate effectively with guests, employees, and members of management in English, specific to position duties and responsibilities.
• Must be able to complete standard forms and reports.

PHYSICAL DEMANDS:

• Ability to move throughout the hotel (standing, walking, kneeling, and bending) for extended periods of time.
• Ability to sit for extended periods of time.
• Ability to express or exchange ideas verbally and perceive sound by ear.
• Ability to regularly move objects (lift, push, pull, balance, carry) up to 50 pounds.
• Constantly walking up to distances of 500 ft. during shift.
• Frequently stooping, reaching.

WORK ENVIRONMENT:

• Work performed indoors in a climate-controlled environment. There are occasional hot and cold temperature changes.
• While performing the duties of this job, the employee is regularly exposed to a smoke-filled environment.
• Work with others in close spaces.
• Moderate to high noise levels.
• Walk/stand on tile/mats/carpet/cement.

GNLT

Tipped Position

This position does not earn tips

Benefits

What we offer you:

• Multiple benefit plans to suit your needs
• Paid Time Off
• 401K
• Opportunities for advancement
• Positive and respectful work environment where diversity is valued
• Generous employee discounts on dining, retail, amusements, and hotels
• Community volunteer opportunities

Disclaimer: The above information is intended as a high-level overview of the responsibilities and qualifications for the position and does not represent the full job description which will include all responsibilities, skills, duties, requirements, and working conditions associated with the job. For more information or to see the full job description, contact the Human Resources department at the location in which you are applying.

#GNLT