Surveillance Operator - The Casino

Nemacolin Woodlands Resort; Wharton Township (PA); On-site; USD 38,000 - 52,000; Full time

Job summary

Nemacolin Woodlands Resort in Pennsylvania seeks a casino surveillance associate responsible for CCTV coverage, observing and recording activities, and reporting violations. This role requires a High School Diploma or GED, prior surveillance experience preferred, and the ability to obtain required certifications.

You will work with a professional surveillance team to monitor gaming operations and ensure compliance with licensing laws.

Qualifications

• High School Diploma or GED required.
• Previous surveillance experience preferred.
• Must be able to obtain required certifications.
• Must complete all required company training.

Responsibilities

• Responds to calls requesting surveillance coverage.
• Observes, records, and reports procedural violations and unusual activities.
• Monitors CCTV to observe, report, and record events.
• Ensures proper operation of surveillance and related equipment.
• Communicates violations to supervisors with timely documentation.

Skills

Surveillance systems

Microsoft Windows

Digital video review

Report writing

Education

High School Diploma or GED

Tools

OASIS applications

Job description

• Responds to calls requesting the need for surveillance coverage
• Knowledge of computer software including Microsoft Operating Systems
• Conducts surveillance through the CCTV system utilizing the necessary equipment to observe, report and record procedural violations and unusual activities
• Ensures that employees are monitoring the operation of automated bill breaker, gaming voucher, coupon redemption and jackpot payout machines
• Ensures that employees are monitoring the operation of the count room and the video recording of movements of cash, slot cash storage boxes and table game drop boxes
• Responsible for completing annual Anti-Money Laundering/Title 31 training
• The detection of the presence of any individual who may or is required to be excluded or ejected from the licensed facility under section 1514 or 1515 of the act and Chapters 511a and 513a, or is self-excluded from the gaming floor and gaming activities at all licensed facilities under section 1516 of the act and Chapter 503a.
• Communicates violations in a timely manner to appropriate supervisory personnel and follows up with accurate and detailed documentation
• Working knowledge of OASIS applications including but not limited to information pertaining to the following: cage, pit (customer status inquiries), credit, marketing, players club and self-exclusion data.
• Conducts digital video reviews as assigned.
• Responsible for accurate and efficient operation of procedures within designated department
• Any other assigned duties and responsibilities

DETAILED DESCRIPTION OF EXPERIENCE OR EDUCATIONAL REQUIREMENTS:

• High School Diploma or GED equivalent required
• Previous experience in casino surveillance preferred
• Must be able to receive and maintain all required certification
• Must complete all required company training

GAMBLING PROBLEM?CALL 1-800-GAMBLER (1-800-426-2537)

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.