Surveillance Operator - Philadelphia

Live! Casino & Hotel Maryland; Philadelphia (Philadelphia County); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Comprehensive health coverage

Free life insurance

Disability coverage

Retirement savings with company match

Bonus structure

Job summary

Live! Casino & Hotel Maryland is seeking a Surveillance Operator to oversee CCTV operations and protect casino assets. You’ll monitor guest and team member activities to ensure safety and security across the property.

Responsibilities include observing casino floors and related areas, operating CCTV equipment, and generating reports. The role requires reading/writing English and strong customer service skills within a casino environment.

Qualifications

• Requires knowledge of CCTV equipment and computers.
• Reads and writes in English.
• Excellent customer service skills.
• High school diploma or equivalent.
• Must comply with all state gaming regulations and obtain license if required.

Responsibilities

• Monitor all activities on the casino floor, cage, change booths, and count rooms via CCTV for security breaches and policy violations.
• Observe casino areas for safety hazards and protect guests and employees.
• Operate monitor room equipment.
• Complete proper reports and documentation as needed.
• Assist in training on CCTV equipment and alarms.
• Perform other duties as assigned.

Skills

Computers

Customer service

Education

High school diploma or equivalent

Tools

CCTV equipment

Job description

Why We Need Your Talents

If you enjoy working behind the scenes and have interests in the casino industry, surveillance may be the perfect fit. We are looking for a Surveillance Operator to observe and protect casino assets via CCTV.

Overview

Why We Need Your Talents

If you enjoy working behind the scenes and have interests in the casino industry, surveillance may be the perfect fit. We are looking for a Surveillance Operator to observe and protect casino assets via CCTV.

As the eyes of the casino, you will be is responsible for monitoring all guests and team member activities throughout the property to ensure safety and security. Whether it’s count rooms or jackpot winners, you’ll see it all in surveillance and will play a vital role in maintaining the operations of all departments.

Responsibilities

Where You’ll Make an Impact

• Observe all activities of guest and team members on the casino floor, cage, change booths, and count rooms via the closed-circuit television system for criminal activities and/or violation of the PGCB as well as company policies and procedures.
• Observe areas of the casino, atrium, and parking areas for safety hazards to ensure the safety and security of all guest and employees.
• Operate monitor room equipment.
• Complete proper reports and documentation as needed.
• Assist in training in CCTV equipment and alarms.
• Other duties as assigned.

Qualifications

Skills You'll Need to Succeed

• Knowledge of CCTV equipment recommended
• Knowledge of computers
• Must be able to read/write in the English language.
• Excellent customer service skills.

A Few Must Haves

• High school diploma or equivalent
• Must be able to comply with all state gaming regulations, which may include obtaining a license.

Perks We Offer You

• Comprehensive health coverage for full-time and part-time Team Members and their eligible dependents
• Free Basic Life Insurance
• Free Short Term & Long-Term Disability
• Retirement Savings with Company Match
• Generous Bonus Structure
• Annual Merit/Goal Based Pay Increases
• Leadership Skills Development & Mentorship Programs
• Tuition Reimbursement
• Free parking
• Free food and discounted meals
• Exclusive Discounts on Travel, Services, Goods and Entertainment

Physical Requirements

• Must be able to sit for long periods of time.
• Must be able to work in a confined space with low lighting.
• Must be able to lift and/or carry up to 30lbs.
• Must have excellent vision and hearing.
• Must be able to grasp, handle, and reach with hands and fingers.
• Stand and walk 30% of the time.

Life at Live!

• 24/7 high energy casino with a culture committed to fairness, teamwork, and most importantly FUN.
• Exposed to alcohol, cigarette and cigar smoke, bright lights, and loud noises.
• You will work in an environment where smoking is allowed.