Surveillance Operator I — Gaming Security (Swing Shift)

Ho-Chunk, Inc.; Lincoln (NE); On-site; USD 25,000 - 32,000; Full time

Benefits offered by this job

Comprehensive benefits

Federal health coverage

401(k) with match

Quarterly incentive program

Vacation and sick leave

Meal discount program

Full insurance coverage

Job summary

WarHorse Gaming, a division of Ho-Chunk, Inc., is hiring a Surveillance Operator I in Lincoln, NE. The role monitors CCTV feeds, documents activities, and supports investigations to safeguard assets and ensure regulatory compliance.

The position requires 21+ years old, a high school diploma or equivalent, and demonstrates strong communication, organization, and surveillance system skills. Swing Shift; evenings, weekends, holidays possible.

Qualifications

• Must be 21 years of age or older.
• High school diploma, GED, or equivalent experience required.
• One year of casino gaming experience preferred.
• Strong written and verbal communication skills.
• Proficient in Microsoft Office Suite, surveillance systems, and related software.
• Excellent organizational skills with attention to detail.
• Knowledge of all table games preferred.
• Ability to secure and maintain a Nebraska Gaming License.

Responsibilities

• Monitor guest and employee activity using CCTV and observation to identify potential issues.
• Capture, track and document video evidence for investigations and risk management.
• Record and report questionable activities with written reports.
• Monitor and respond to alarm systems.
• Review video footage to resolve disputes and support departments.
• Maintain confidentiality of property and company information.
• Operate monitoring room equipment and surveillance systems.
• Support investigations and participate in court actions when required.
• Prepare accurate daily surveillance reports and logs.
• Conduct audits of operational procedures and document findings.
• Ensure surveillance equipment functions properly during shifts.
• Maintain detailed records of observed activities in gaming and non-gaming areas.
• Respond to requests from supervisors, management, regulatory bodies, and other departments.
• Perform other duties as assigned.

Job description

WarHorse Gaming, a division of Ho-Chunk, Inc., is hiring a Surveillance Operator I in Lincoln, NE. The role monitors CCTV feeds, documents activities, and supports investigations to safeguard assets and ensure regulatory compliance.

The position requires 21+ years old, a high school diploma or equivalent, and demonstrates strong communication, organization, and surveillance system skills. Swing Shift; evenings, weekends, holidays possible.