Surveillance Operator I — Casino Security & Investigations

WarHorse Casino; Lincoln (NE); On-site; USD 49,594,000 - 65,904,000; Full time

Benefits offered by this job

Comprehensive benefits package

Medical coverage

401(k) with company match

Quarterly incentive program

Vacation & sick days

Discounted meal program

Job summary

WarHorse Gaming, a division of Ho-Chunk, Inc., is seeking a Surveillance Operator I in Lincoln, NE. This full-time swing shift role monitors CCTV and real-time activity, documents findings, and supports investigations to safeguard assets and ensure regulatory compliance.

The ideal candidate maintains confidentiality, manages reports, and operates surveillance tech on site. The position requires at least a high school diploma or GED, 1 year casino experience preferred, and the ability to obtain a

Qualifications

• Must be 21 years of age or older.
• High school diploma, GED, or equivalent experience required.
• One (1) year of experience in casino gaming preferred.
• Ability to perform basic math and demonstrate strong written and verbal communication skills.
• Proficient in Microsoft Office Suite, surveillance systems, and related software.
• Excellent organizational skills with strong attention to detail.
• Strong analytical and problem-solving abilities.
• Knowledge of all table games preferred.
• Manual dexterity to operate surveillance equipment including computers, camera keyboards and joysticks.
• Ability to secure and maintain a Nebraska Gaming License.

Responsibilities

• Monitor guest and employee activity using CCTV systems and personal observation to identify potential criminal activity, regulatory violations, or internal control concerns.
• Capture, track and document video evidence for compliance, investigations, and risk management purposes.
• Record and report questionable activities, preparing written reports for appropriate personnel.
• Monitor and respond to alarm systems.
• Review video footage to resolve disputes, identify suspicious or illegal activity, and support other departments as needed.
• Maintain strict confidentiality of property and company-related information.
• Operate monitoring room equipment, including computers and camera systems.
• Support investigations and participate in court actions related to gaming violations when required.
• Prepare accurate daily reports and logs of surveillance activities.
• Conduct audits of operational procedures and document findings.
• Ensure all surveillance equipment functions properly during assigned shifts.
• Conduct routine video surveillance and maintain detailed records of observed activities in gaming and non-gaming areas.
• Respond to requests from supervisors, management, regulatory bodies, and other departments.
• Perform other duties as assigned.

Skills

Basic math

Written communication

Verbal communication

Analytical skills

Problem-solving

Manual dexterity

Table games knowledge

Education

High school diploma/GED

Tools

Microsoft Office

Surveillance systems

Job description

WarHorse Gaming, a division of Ho-Chunk, Inc., is seeking a Surveillance Operator I in Lincoln, NE. This full-time swing shift role monitors CCTV and real-time activity, documents findings, and supports investigations to safeguard assets and ensure regulatory compliance.

The ideal candidate maintains confidentiality, manages reports, and operates surveillance tech on site. The position requires at least a high school diploma or GED, 1 year casino experience preferred, and the ability to obtain a