Surveillance Operator (Gaming)

Horse Palace; Cheyenne (WY); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Paid time off

Health insurance

Dental insurance

Vision insurance

Job summary

Horse Palace is seeking a Surveillance Operator to monitor all gaming areas, protect assets, and ensure compliance with Title 31. The role requires attention to detail, strong observational and communication skills, and the ability to report and document activities accurately.

Responsibilities include reviewing procedures, coordinating with Security, and maintaining thorough departmental records. This is a full-time, on-premises position at the Cheyenne Swan Ranch facility with varying shifts.

Qualifications

• High school diploma or equivalent.
• 2 years of gaming surveillance experience preferred.
• Must pass background check and drug screen.
• Must possess a valid Gaming Commission license.
• Must complete Title 31 training.

Responsibilities

• Monitor all property areas at all times to identify risks.
• Identify and report illegal, suspicious, or unusual activity.
• Maintain knowledge of Gaming Commission rules and enforce them.
• Protect assets and gaming integrity on the property.
• Complete Daily Reports and maintain accurate records.
• Coordinate with Security for investigations.
• Attend regular departmental meetings and share information.
• Review Title 31 documentation and monitor cash activity.
• Follow Surveillance Operating Procedures and perform other duties.

Skills

CCTV systems

Observation skills

Communication

Cheating detection

Hand-eye coordination

Computer skills

Title 31 training

Gaming Commission license

Confidentiality

Basic math

Education

High school diploma

2 years gaming surveillance experience

Job description

EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.

Description

Job Summary:

Responsible for maintaining close, continuous surveillance of all gaming areas and the entire property, in order to protect life and property.

Duties/Responsibilities:

• Monitors all areas of property at all times, identifying potential security and/or safety risks and reporting same to the appropriate individual or entity, for proper resolution.
• Utilizes necessary equipment, to identify, record, document and report illegal, suspicious or unusual activities occurring on property.
• Maintains a working knowledge of all rules and regulations of the Gaming Commission, and ensures strict adherence to same throughout the property.
• Protects company assets and gaming integrity, through the consistent, thorough monitoring of all activities on property, particularly on the gaming floor.
• Completes Daily Reports.
• Supports other Employees, Supervisors and Executives within the company, with regard to protection of assets in their respective departments.
• Maintains or augments skills through review and self-study.
• Coordinates, with the Security Department, when Surveillance discovers a matter which needs further investigation or attention.
• Facilitates the flow of information throughout the department, by attending regularly scheduled departmental meetings.
• Held accountable for the accuracy and thoroughness of departmental records and reports.
• Makes suggestions and recommendations, as appropriate, with regard to possible changes in the policies and procedures of other departments, with the protections of company assets in mind.
• Responsible for reviewing all Title 31 documentation in assigned area, monitors all cash movement and reports all suspicious activity to Title 31/Credit Department immediately.
• Follow and understand the Surveillance Operating Procedures.
• Performs other duties as assigned.

Required Skills/Abilities:

• Knowledge of, and experience with, closed circuit television equipment preferred.
• Must possess excellent observational and communication skills.
• Ability to detect cheating activity aimed at the company or its’ guests preferred.
• Must have good hand-eye coordination.
• Must possess excellent computer and typing skills.
• Must attend Title 31 Training Class and receive a passing score on the testing.
• Must be able to possess a valid license from the Gaming Commission.
• Must be able to maintain confidentiality.
• Ability to add, subtract, multiply, and divide in all units of measure, using whole
• numbers, common fractions, and decimals. Must have proficient basic math skills.

Education and Experience:

• High school diploma;
• 2 years of gaming surveillance experience preferred.

Wyoming Horse Racing offers competitive wages starting at $17.00/hour, paid time off, health, dental, and vision insurance. Must be 21 or older and able to pass background check and drug screen.

Position Requirements

• Full-Time/Part-Time Full-Time and/or Part-Time
• Shift Various Shifts
• Position Surveillance Operator (Gaming)
• Close Date
• Number of Openings 2
• Exempt/Non-Exempt Non-Exempt
• Open Date 9/17/2026
• Location Cheyenne Swan Ranch

About the Organization

This position is currently accepting applications.