Surveillance Operator

Full House Resorts, Inc.; United States; On-site; USD 26,000 - 41,000; Full time

Benefits offered by this job

Tuition reimbursement

Paid time off

Retirement match

Job summary

American Place Casino is seeking a Surveillance Operator to monitor live and recorded video feeds, report suspicious activity, and support casino operations with a focus on integrity and detail.

You will collaborate with security teams and other departments, maintain logs, and handle confidential information. A high school diploma, basic computer skills, and preferred CCTV knowledge are required.

Qualifications

• High School Diploma or GED required.
• Basic computer skills required (Microsoft Office basics).
• CCTV knowledge preferred.
• Observational skills and integrity emphasized.

Responsibilities

• Monitor live and recorded casino video feeds and report suspicious activity.
• Collaborate with security, law enforcement, and other departments to resolve incidents.
• Maintain logs and protect sensitive information with confidentiality.
• Work in a team to ensure surveillance coverage and operational support.

Skills

Attention to detail

Integrity

Team player

Basic computer skills

Education

High School Diploma or GED

Tools

CCTV

Job description

Our mission is to be Chicagoland’s premier gaming and entertainment destination, celebrated
for unparalleled hospitality and an unforgettable guest experience.We’re not just a casino—we’re a community where our team members thrive, with countless opportunities for career growth and a workplace culture centered on inclusivity and fun. Aswecontinue to elevate our standards of excellence,weseek dynamic, coachable individualswhoare passionate about hospitality and eager to grow with us. At American Place Casino, every moment is crafted to delight, every opportunity is a pathway to success.

Who WE are looking for:

We’re looking for an individual who can perform in a team environment. This individual should show an exceptional attention to detail, and a commitment to integrity. This role needs you to be able to protect the assets and limit the liabilities of the casino through our surveillance system. You’d be handling requests and observing day to day operations with an open mind, with an emphasis on accuracy and integrity

Job titles similar to this role include:

• Security
• Law Enforcement

What is expected of YOU:

As a Surveillance Operator, you'll monitor live and recorded video feeds throughout the casino, reporting any suspicious activities or policy violations. Collaborate with security teams, law enforcement, and other departments to resolve incidents objectively. Maintain accurate logs and handle sensitive information confidentially. Work effectively in a team to ensure comprehensive surveillance coverage and support casino operations as assigned.

Experience YOU will need:

• High School Diploma or GED
• Basics of Microsoft Office (required)
• Basic computer skills (required)
• CCTV (preferred)

Physical Requirements:

• Sit or stand for extended periods of time.
• Ability to lift or move approximately 25 pounds or more at a time.

Certificates, Licenses, Registrations:

• Able to obtain/maintain necessary licenses and/or certifications as required by local gaming regulations.

Benefits/Perks and Salary:

• Matches 50% of your contribution, up to 4% of eligible contribution
• Educational Tuition Reimbursement
• Paid Time Off

Salary Range:

$19 - $30

Company Statement on EOAA:

American Place Casino is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.