Surveillance Operator

Hustler Casino; Gardena (CA); On-site; USD 40,000 - 60,000; Full time

Job summary

Hustler Casino in Gardena, California, is hiring a Surveillance Operator. The position requires excellent communication skills, attention to detail, and the ability to operate surveillance equipment. Responsibilities include monitoring the casino, maintaining video logs, and ensuring compliance with policies. Candidates must have a high school diploma and be able to work varied shifts including weekends. Fast-paced environment requires confidentiality and strong computer skills.

Qualifications

• Must be able to communicate clearly in-person and via email.
• Ability to learn report writing and footage retention.
• Must maintain confidentiality.

Responsibilities

• Conduct video surveillance of all aspects of the Casino.
• Communicate with IT to address camera and equipment issues.
• Participate in the Compliance Committee.

Skills

Excellent verbal and written communication skills

Computer savvy

Ability to work any shift including weekends and holidays

Attention to detail

Education

High school diploma or GED

Job description

Overview

Surveillance Operator Position -Not a Security Position

Do you have extraordinary attention to detail? Management skills? Do you like gaming – particularly card games? Larry Flynt’s HUSTLER Casino has immediate openings for a Surveillance Officer.

The Surveillance Officer is part of a team of Surveillance Officers conducting video surveillance of all aspects of the Casino, including staff, patrons, and the interior and exterior of the Casino. Each Surveillance Officer is responsible for maintaining the integrity of the games and providing protection for team members, patrons, and company assets.

This position reports to the Surveillance Director and works with the GM and department managers/directors.

Responsibilities

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Keeping the Surveillance Manager/Director informed of Surveillance activities and incidents
• Communicating with IT to make sure all camera and equipment issues are immediately addressed
• Working with management to create and enforce new policies as necessary
• Participating in the Compliance Committee

OTHER Duties and Responsibilities [as needed]

• Ability to learn to operate the video surveillance equipment (cameras, computer workstations, photo printer, etc.)
• Completes reports of observations and incidents in a timely manner.
• Document incidents, observations and activities in the Surveillance Daily Log.
• Able to export video footage using all pertinent camera angles.
• Capable of conducting live monitoring of a patron or team member while they walk through the Casino and the outside perimeter without losing them.
• Operates and maintains Surveillance equipment.
• Monitors the Casino box pull.
• Observes and reports all discrepancies to the proper authority and/or departments.
• Ensures that assigned work area is maintained in a good state of repair.
• Knowledgeable of all the games offered by the Casino.
• Other job related duties as assigned.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.

Qualifications

• MUST have excellent verbal and written communication skills. Must be able to communicate clearly and effectively in person, by telephone/radio, and via email. Must be able to write clear and grammatically accurate reports.
• Ability to learn report writing and footage retention
• Must be able to work any shift including weekends, holidays, and overtime when necessary.
• Must be computer savvy.
• Must be able to maintain a high level of confidentiality.

Education/Experience

• High school diploma or General Equivalency Diploma (GED) and six months’ experience and/or training in a related field.
• Computer skills and gaming experience preferred.

Work Environment

• Adult content environment
• Fast paced/high performing work environment