Surveillance Operator

Larry Flynt's Lucky Lady Casino; Gardena (CA); On-site; USD 30,000 - 50,000; Full time

Job summary

A leading casino is seeking a Surveillance Operator to maintain video surveillance and ensure safety protocols. The ideal candidate will possess strong communication skills and the ability to manage surveillance equipment efficiently. The role is fast-paced and involves monitoring various activities throughout the casino environment, ensuring high standards of confidentiality and operational integrity.

Qualifications

• High school diploma or GED
• Six months’ related experience or training preferred
• Gaming experience is a plus

Responsibilities

• Monitor surveillance activities and incidents
• Ensure camera functionality in collaboration with IT
• Complete incident reports promptly
• Conduct live monitoring of patrons and staff

Skills

Excellent verbal communication

Excellent written communication

Computer proficiency

Ability to learn report writing

Ability to maintain confidentiality

Education

High school diploma or GED

Job description

Join to apply for the Surveillance Operator role at Larry Flynt's Lucky Lady Casino.

We will never communicate with you via text message to discuss or schedule job interviews. We will never ask you for any personal information over the phone, via email, or via text.

Position Overview:

The Surveillance Officer is part of a team conducting video surveillance of all aspects of the Casino, including staff, patrons, and the interior and exterior. Responsibilities include maintaining the integrity of games, protecting team members, patrons, and assets. This position reports to the Surveillance Director and collaborates with the GM and department managers.

Essential Duties and Responsibilities:

• Monitoring surveillance activities and incidents, keeping management informed
• Ensuring camera and equipment functionality in coordination with IT
• Assisting in policy creation and enforcement
• Participating in the Compliance Committee

Additional Duties:

• Operating surveillance equipment, including cameras and workstations
• Completing incident reports promptly
• Documenting activities in the Surveillance Daily Log
• Exporting video footage from various camera angles
• Conducting live monitoring of patrons and staff within and outside the Casino
• Maintaining surveillance equipment
• Monitoring the Casino box pull
• Reporting discrepancies to appropriate authorities
• Maintaining a clean and functional work area
• Knowledge of all Casino games

Qualifications:

• Excellent verbal and written communication skills
• Ability to learn report writing and footage retention
• Flexibility to work any shift, including weekends, holidays, and overtime
• Computer proficiency
• High confidentiality standards

Education and Experience:

• High school diploma or GED; six months’ related experience or training preferred
• Gaming experience is a plus

Work Environment:

• Adult content environment
• Fast-paced, high-performance setting

Additional Details:

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Management and Manufacturing
• Industry: Gambling Facilities and Casinos